Epygi Launches Their New QX1000 IP PBX Globally

Epygi Technologies is proud to announce the release of its QX1000, the latest addition to the award-winning Epygi IP PBX portfolio. The Epygi QX1000 supports 1,000 IP users and can handle 300 concurrent calls to outside parties. Continuing in the direction of Epygi's current award-winning solutions, the QX1000 will provide enterprise customers a fully featured and cost-effective product. Epygi has been enhancing the software for the IP PBX product range for over 10 years, and the same reliable software is now available in the QX1000.

The QX1000 has additional GUI enhancements and a new quick installation feature to streamline the set-up and support of this large capacity IP PBX. A single server solution will provide a high level of stability, but for customers requiring another layer of protection, the QX1000 offers a hot standby option for additional peace of mind.

Enterprise customers demand the latest in technology and the continued development necessary to prepare for the future, and this is why Epygi is the preferred choice. Software product upgrades are regularly published at no cost for Epygi's customers. Feature development is never ignored to ensure an Epygi investment today offers the latest technology needed for tomorrow. More advanced features are easily enabled at increments to accommodate the customer's growth. Some of these features include Video/Audio Conferencing, Barge-in, ACD for call centers, Call Recording, XML API, QCM softphone and outbound dialer tools. Other exciting tools and features are available without a license, including HotCall Outlook plug-in, Epygi Media Streamer for hold music, Quadro Configuration Console, HotKeyCall and point-to-point video calling.

For more product information on the QX1000, please click here. Please contact your distributor for more information on pricing and availability.

Epygi Takes the Show on the Road: Come See All the New Products!

Epygi will have their newly released IP PBX, the Epygi QX1000, the Auto Dialer, the FXS26 Gateway and various other products on display at the Channel Partners Conference & Expo, in Chicago, Illinois; the ITEXPO in Austin, Texas; and VoiceSA in Johannesburg, South Africa.

The Epygi QX1000 offers a complete solution for offices with up to 1,000 people. Epygi will also be displaying their feature, the Auto Dialer. This feature allows live staff members to focus on daily tasks during business hours, and after hours the Auto Dialer can place necessary calls to clients in preparation for the next business day. When employees return to the office the following day, they can review the call activity report and adjust schedules or deliveries as needed.

The iQall application allows Epygi IP PBXs owners to make free calls from their Android or iPhone. Users simply dial the number from their smartphone, and iQall is able to connect through the Epygi IP PBX Quadro to place the call. There are no expensive international fees, only the fee for the call from the Quadro to the local phone number.

• August 24^th to August 26^th
• Chicago, Illinois
• Please visit Epygi at booth numbers 1106 and 1532.
• At the booths, you may register for a chance to win seven relaxing nights on a cruise!

• September 13^th to September 15^th
• Austin, Texas
• Please visit Epygi at booth numbers 313 and 419.
• At the booths, you may register for a chance to win seven relaxing nights on a cruise!

• September 22^nd
• Johannesburg, South Africa
• Epygi is proud to be a Silver Sponsor at VoiceSA 2011.

Epygi Serves Palmas Services, LLC a Reliable and Affordable Communication System

Palmas Services has been in Orlando for more than 25 years managing San Angel Inn and has been managing Spring Food Service for over 10 years. Richard Debler, president of Palmas, currently owns San Angel Inn Restaurant at Epcot® World Showcase in the Mexico Pavilion and Springs Food Service at Disney's Coronado Springs Resort. San Angel Inn runs various restaurants including the San Angel Inn Restaurant, La Cava del Tequila, La Cantina and La Hacienda Restaurant in the Mexico pavilion at Epcot® World Showcase. In addition, Spring Food Service, LLC manages the food and beverage service throughout Disney's Coronado Springs Resort which includes room service, the Pepper Market, Maya Grill, Siesta's, Café Rix, Laguna Bar, Rix Lounge and Las Ventanas.

Epcot® World Showcase contains pavilions representing eleven countries including Mexico, Norway, China, Germany, Italy, the American Adventure, Japan, Morocco, France, United Kingdom and Canada. Each country represented has shops and restaurants which are staffed by citizens of that country. In addition, some country pavilions contain rides and shows.

Disney's Coronado Springs Resort is a Southwest-themed hotel at the Walt Disney World Resort®. It attracts families with young children as well as large business groups for conferences. There is a universal appeal to the traveler who admires the bright colors, architecture and dining of the American Southwest and Mexico.

Palmas Services decided to upgrade their phone system, because their previous Siemens phone system was complicated to use, had expensive parts and a poor level of service. Lastly, the decision to move headquarters increased the cost of their previous provider, causing them to look into other providers.

The main issues Palmas Services was trying to solve had to do with future growth for the company. They were looking for the ability to have seamless communication across multiple locations and have a central point of contact for their employees.

A recipe for success

Palmas Services investigated both Epygi and ESI. Epygi was ultimately chosen not only because of its impressive feature set and customer service, but also because of the ability for the communication system to grow along with the company. Epygi offers a unified dialing plan connecting many different locations together thus allowing free calls between office branches.

Epygi Technologies is the affordable and feature-rich alternative to ESI, Keycom and Paetec. Epygi provided excellent response, understood the needs of Palmas Services, and in doing so, also provided the most competitive pricing.

Putting all the ingredients together

Palmas Services installed the QuadroM8L, snom 300 and 320 handsets. The main Epygi product features that the company is utilizing is the auto attendant, call transferring and fax programming. The local Value-Added Reseller, Advanced Communications, provided timely advice on getting the phone lines in and was readily available throughout the setup. The system was installed in just one day, so the Palmas Services employees were able to take advantage of the Epygi systems and features immediately.

"The Epygi customer service was in a different universe from Palmas Services' previous provider. We needed a company that could help our locations stay connected now, as well as grow with them in the future and we found that with Epygi," says Mike Dauphinee, Corporate IT Manager for Palmas Services.

To read other successful Epygi case studies, please visit our website at www.epygi.com/success-stories/206/.

THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY. The information furnished in this document, believed by Epygi Technologies to be accurate as of the date of publication, is subject to change without notice. Epygi Technologies assumes no responsibility for any errors or omissions in this document and shall have no obligation to you as a result of having made this document available to you or based upon the information it contains.

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