This Month:
- * Quadro Version 4.1 gives application developers access
- * Growing US-based VoIP distributor shares his strategy
- * New sales agents strengthen Epygi’s global presence
- * Epygi teams with Snom at CeBIT March 15-21
Version 4.1 Software Delivers Twenty New Features to Epygi's Quadro IP PBX
New Quadro Operating System Offers API Access for Developers, Plug-and-Play Functionality for Users
Epygi Technologies, manufacturer of the Quadro product line, a SIP-based IP PBX phone system for small businesses, has introduced an updated version of the PBX operating software. Application developers can now link to the dynamic features and switching capabilities of Quadro's central call management engine using the Third Party Call Control API. The move promises an almost unlimited variety of voice and video capabilities.
In addition, Version 4.1 offers new services to an already feature-rich platform for users plus ten new tools that automate and simplify system administrators' tasks.
The new software simplifies voicemail setup from any telephone using a streamlined series of voice prompts. It also gives cell phone users the option of receiving text message alerts to office calls in place of email notification or call forwarding.
Users of Snom™ and Aastra™ VoIP phone sets can assign a variety of ring sounds to identify the source of incoming calls and therefore recognize and respond appropriately to VIP customers. They can also download local extension directories and use one touch dialing to ring any extension on the PBX.
Business managers can now require system users to dial codes that then appear in the call detail record. They can trace the activity of each extension on the PBX and allocate expenses to departments or individuals.
System managers will appreciate such features as automatic backup and download of Quadro user configurations, automatic updates of Quadro firmware and pre-programmed compensation for daylight savings time.
Small companies will take advantage of plug-and-play installation. IP phones now automatically acquire an extension on the system and auto-configure without user intervention. New extensions can be added instantaneously, with no technician involvement or prior training.
Epygi has begun shipping the new software with all Quadro orders. Current Quadro users can download Version 4.1 from the technical support center on the Epygi website, www.epygi.com.
Epygi Distributor ABP Tech Realizes Explosive Growth by Adding the Values of Innovation and Application 
Robert Messer’s excitement about the possibilities of VoIP technology is contagious. The CEO of VoIP value-add distributor ABP Technology has built his company from a one room executive suite office to a (number) square foot distribution/support/training center with (number of) employees. The company recently held an open house to christen its new space and invited Epygi among others to stimulate conversation with resellers.
A career entrepreneur, Messer has thought a lot about what it takes to be a success in the VoIP space. "Resellers tend to have varied levels of experience with VoIP and need support for themselves and the clients who depend on them," says Messer. "They need education about the business benefits as much or more than technical training." He states that ABP supplies support based on each reseller's experience and needs.
ABP is comfortable proposing Epygi products to resellers, in part, because of the products' flexibility in a wide variety of environments. The Quadro PBX scales to meet the needs of the entire spectrum of small to medium business. “Because Epygi products are inter-operational and complaint with SIP standards, they can be used with a variety of different products, which is a value-add”, says Messer.
"Value," he says, "is a kind of deluded term to throw around, but the channel must be able to relate the benefits, or value, of the applied technology to the goals of small business." Messer explains that the VoIP market has evolved differently from, say, the PC market with regards to channel support. In the PC world, a support system came before product penetration. Because of the relative ease of entry into the VoIP world, innovation (and divergent methodology) has outpaced adoption by the channel.
“Race- to-the-bottom” pricing has hampered channel growth to a certain extent. “The manufacturers and the market have commoditized faster than the channel can absorb," Messer relates. The traditional approach of building a cheaper PBX is no recipe for success. Selling a $ 500 product with $ 1500 in services isn’t the right price. "Just because a lower price is technically feasible, doesn’t mean it makes good business sense.”
What does make sense is grasping the challenges of this market and meeting them head-on. Resellers who only stress lower costs to their customers are missing the real value of a VoIP system that empowers users with control and customization. No longer bound the restrictions of an ordinary phone, even the smallest business can collaborate with vendors, contractors and customers regardless of location. A small business can compete with much larger enterprises by giving the appearance of omnipresence.
Resellers can enlarge their opportunities by broadening application of the technology. The IP platform, for example, can alleviate an ever mounting need for home and office security by combining voice and video to create affordable protection for entrances and vulnerable areas.
"Imagine the reduced fuel consumption and CO2 emissions with a culture of teleworking even a couple of days a week," muses Messer. "VoIP removes the constraint of location by making 'anyplace' a port on your PBX."
Headquartered in Dallas Texas, ABP Technology spans the United States, Canada, Mexico, Central and South America with sales, training (www.SIPtrain.com), product provisioning, configuration, fulfillment and tech support. ABP Technology features a complete portfolio of VoIP solutions that includes gateways, IP phones and advanced IP traffic management products. For more on ABP, visit www.abptech.com. To subscribe to their newsletter, look for the green "Join" button in the lower right corner of the home page.
Epygi Introduces New Representatives in Europe, Africa
Epygi continues to expand around the globe. The company recently welcomed four new members to the Epygi sales team in to be located in Europe and Africa. Contact any of them now about the enormous opportunities for Epygi and business VoIP.
Victor Buchholz
Goethestrasse 15,
Eschborn Gy,
D-65760, Germany
Tel: +49 (6173) 65606
Mobile: +49- (173) 3253482
e-mail: victor.buchholz@epygi.com
Albrecht Deutschmann
Richard-Wagner-Str. 15
DE-65812 Bad Soden,
Germany
Tel: +49 (6196) 643 325
Mobile: +49- (179) 79 43413
e-mail: albrecht.deutschmann@epygi.com
Marek Gudaniec
Ul. Piastowska 30/4,
50-361 Warsaw, Poland
Tel: +48- 71 722 7974
Mobile: +48- (600) 310 617
e-mail: marek.gudaniec@epygi.com
Schalk van Tonder
P.O. Box 191,
Tableview,
Cape Town, 7439
South Africa
Tel: +27- (21) 556 6715
Mobile: +27- (72) 671 7300
e-mail: schalk.von-tonder@epygi.com
Epygi to Exhibit at CeBIT in March
Epygi will demonstrate the value of their IP PBXs and gateways at CeBIT in Hanover, Germany March 15-21. The company will have a presence in the Snom stand as one of the VoIP phone manufacturer's sanctioned interoperability partners.
New sales agents Victor Buchholz and Albrect Deuschmann will represent Epygi. The stand is in Hall 13, number D53/1.
CeBIT is the world's largest trade fair showcasing digital IT and telecommunications solutions for home and work environments. The exhibition targets users from industry, the wholesale/retail sector, skilled trades, banks, the services sector, government agencies, science and all users passionate about technology.
CeBIT offers an international platform for comparing notes on current industry trends, networking, and product presentations. CeBIT has held the annual conference in Hannover each spring since 1986.
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