from Alcatel trough Epygi E1/T1 to international

joseluis · 12-09-2009, 12:39 PM

Hello you all,

I have an Alcatel 4400 connected to a E1 trunk of an epygi E1/T1. The other E1 trunk of the epygi is directly conected to my pstn provider.

All outgoing an incoming calls go right, but i'm experiencing a problem when calling from Alcatel to international numbers 00 + (number). When i look the logs in the epygi "Unsuccessful Outgoing Calls" i see that the called phone is "00".

When the Alcatel's extension presses de second '0' the line falls.

Have you ever have this issue before?

Thanks in advance

joseluis · 12-09-2009, 12:42 PM

Ups ! sorry for my bad englsh

joseluis · 12-09-2009, 05:05 PM

Done!

changed "Incoming Called Digits Size to '0' " in E1/T1 settings in the epygi.

I hope this can help someone.

Thaks!

artur_s · 12-14-2009, 02:13 PM

Hello,

The information you have provided is not enough to find out the reason of the problem. Systemlogs will help us to find out the real reason.

Looks like users from Alcatel side are dialing in overlap mode and after 00 Quadro does not receives the rest of numbers.
My suggestion is to increase timer T302 from E1/T1 settings, and please see if you can see any changes.

Artur

12-09-2009, 12:39 PM	#1
joseluis Junior Member Join Date: Dec 2009 Posts: 3	from Alcatel trough Epygi E1/T1 to international Hello you all, I have an Alcatel 4400 connected to a E1 trunk of an epygi E1/T1. The other E1 trunk of the epygi is directly conected to my pstn provider. All outgoing an incoming calls go right, but i'm experiencing a problem when calling from Alcatel to international numbers 00 + (number). When i look the logs in the epygi "Unsuccessful Outgoing Calls" i see that the called phone is "00". When the Alcatel's extension presses de second '0' the line falls. Have you ever have this issue before? Thanks in advance

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12-09-2009, 12:42 PM	#2
joseluis Junior Member Join Date: Dec 2009 Posts: 3	Ups ! sorry for my bad englsh

12-09-2009, 05:05 PM	#3
joseluis Junior Member Join Date: Dec 2009 Posts: 3	Done! changed "Incoming Called Digits Size to '0' " in E1/T1 settings in the epygi. I hope this can help someone. Thaks!

12-14-2009, 02:13 PM	#4
artur_s Member Join Date: Aug 2006 Location: Yerevan Posts: 55	Hello, The information you have provided is not enough to find out the reason of the problem. Systemlogs will help us to find out the real reason. Looks like users from Alcatel side are dialing in overlap mode and after 00 Quadro does not receives the rest of numbers. My suggestion is to increase timer T302 from E1/T1 settings, and please see if you can see any changes. Artur

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