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11-01-2007, 10:27 AM
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#1 |
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Junior Member
Join Date: Nov 2007
Location: drummondville
Posts: 20
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Attendant Scenario with 2 messages
Hi, I want use Attendant Scenario – 00 with 2 messages. First message, if we are between 8 am to 4 pm. Second messege, if we are between 4pm to 8 am. How can make this in XML with “datetime_hour” variable |
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11-01-2007, 11:06 PM
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#2 |
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Junior Member
Join Date: Jun 2006
Location: Yerevan
Posts: 18
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You can do that without using xml scenario. You can configure it using document named "Preventing Unauthorized Calls on the Quadro" located on the download section. In the document find "Using Date/Time Limitations on Call Routing Rules" header.
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11-04-2007, 11:24 AM
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#3 |
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Moderator
Join Date: Jun 2006
Location: New Zealand
Posts: 210
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Or, if you are interested in trying it out - we have an application that can create the AA scripts for you (including business hours checking).
PM me your details if you would like to try it out. |
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