|05-23-2010, 07:31 AM||#1|
Join Date: Aug 2008
Paid Support? I Was Told Free Support For Resellers!!!
When I first got on with Epygi I was told that I would get free support as a partner / reseller.
Since then, the company has back pedalled and now makes me pay for support even though I am selling their product.
I find that the new policy really makes it difficult to sell their product specially after I have suffered from set backs due to buggy firmware updates.
If anyone from Epygi is reading this they should forward it to their president since he should be made aware about the status of the company and what those of us trying to sell their product have to go through!
Last edited by juanhf : 04-13-2013 at 09:26 AM. Reason: Information showing up in Google search results.
|Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)|
|Thread||Thread Starter||Forum||Replies||Last Post|
|New support site||mjnorris||General Discussions||2||05-30-2008 11:10 AM|
|New Support Site||dmaunder||General Discussions||1||05-30-2008 09:23 AM|
|New Support Site||baccpbx||General Discussions||1||05-30-2008 09:22 AM|
|E1 support for CESOIP||afripayments||Installation||1||09-10-2007 02:28 AM|
|Support for Snom 370||couplands||Hardware Interoperability||3||07-01-2007 12:23 PM|