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Old 05-23-2010, 07:31 AM   #1
juanhf
Junior Member
 
Join Date: Aug 2008
Posts: 10
Thumbs down Paid Support? I Was Told Free Support For Resellers!!!

When I first got on with Epygi I was told that I would get free support as a partner / reseller.

Since then, the company has back pedalled and now makes me pay for support even though I am selling their product.

I find that the new policy really makes it difficult to sell their product specially after I have suffered from set backs due to buggy firmware updates.

If anyone from Epygi is reading this they should forward it to their president since he should be made aware about the status of the company and what those of us trying to sell their product have to go through!

Last edited by juanhf : 04-13-2013 at 09:26 AM. Reason: Information showing up in Google search results.
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