|01-15-2007, 10:57 PM||#1|
Join Date: Jun 2006
For the information of users, we have been having trouble transfering some incoming calls using our epygi phone system coupled with the Linksys SPA-941 phones.
We narrowed the problem down to calls without CID.
Linksys have now advised us the Linksys IP phones rely on the CID for call routing and if no caller ID is presented the call cannot be transfered.
They are hoping to resolve issue in the next firmware upgrade.
Symptoms of the problem are no music on hold for the calling party and call dropped on transfer.
I thought this may save others the pain that we have gone through trying to resolve the issue.
|Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)|
|Thread||Thread Starter||Forum||Replies||Last Post|
|*4 Call Forwading problem||riskdatany||'How Do I' Questions||3||09-20-2007 04:24 AM|
|problem with the incoming call||newworld||Troubleshooting and Problems||1||09-04-2007 05:03 AM|
|Call transfer||anestis||'How Do I' Questions||1||04-12-2007 04:24 AM|
|Transfer a call to a voicemail box||oltconsulting||'How Do I' Questions||1||10-10-2006 11:40 AM|
|Call transfer||support.ephonenet||Suggestions and Feedback||1||06-21-2006 05:01 AM|