|10-15-2008, 04:51 PM||#1|
Join Date: Sep 2006
Hotcall without id
Using the hotcall facility with Outlook I have observed the following.
For an incoming call the caller id is not indicated in the hotcall window but only the Epygi extension number (pbx:31 for example).
The same for an outgoing call. The called person does not receive the caller id.
Did I forget to configure something ?
|10-21-2008, 09:21 AM||#2|
Join Date: Jun 2006
Location: Around myself
the caller id could be pbx:31, if the caller is local extension.
could you please clarify the following: what does it show if call comes fro external source (pstn or sip)?
UPDATE: as far as I know you are working with Epygi tech support to find the problem. Please inform us if you come to any conclusion. Thanks
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