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10-15-2008, 04:51 PM
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#1 |
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Member
Join Date: Sep 2006
Location: Paris
Posts: 72
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Hotcall without id
Hi,
Using the hotcall facility with Outlook I have observed the following. For an incoming call the caller id is not indicated in the hotcall window but only the Epygi extension number (pbx:31 for example). The same for an outgoing call. The called person does not receive the caller id. Did I forget to configure something ? Best regards Daniel |
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10-21-2008, 09:21 AM
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#2 |
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Quadro Architect
Join Date: Jun 2006
Location: Around myself
Posts: 2,083
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Hi Daniel,
the caller id could be pbx:31, if the caller is local extension. could you please clarify the following: what does it show if call comes fro external source (pstn or sip)? Best regards, David UPDATE: as far as I know you are working with Epygi tech support to find the problem. Please inform us if you come to any conclusion. Thanks  |
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