|01-13-2009, 10:22 PM||#1|
Join Date: Jun 2008
Unable to connect using softphone
Im trying to connect my softphone (ExpressTalk) with Quadro but no luck.
On quadro I have setup a new IP Line as Other, with username: 999 and password 999
Then I opened settings of ExpressTalk and I used:
Server (SIP Proxy or Virtual PBX): local ip of epygi
SIP Number (or Username): 999
It says that is connected to sip server but when I try to call a local extension or a landline call it says:
Error: other side said: Not registered address
|01-14-2009, 06:12 AM||#5|
on the express talk soft phone, try specifying the server as 'epygi_local_iport'
this might be why it does not register.
you did not specify the port
|01-15-2009, 09:11 PM||#6|
Join Date: Jun 2006
Location: Around myself
Well... I truied this softphone and it gives the same error. Looking at the SIP logs I canm see that indeed the Quadro answers with "403 Not Registered Address".
Without going to more details I can see two wrong things in the SIP INVITE message sent by that softphone from my conputer:
1. I have several IP addresses configured on my PC. This softphone uses one of addresses for everything, except its "Contact:" filed. There I see another address, which is actually irrelevant, as it is a completely different subnet. This looks like a buig on the phone.
2. This phone starts some external IP detection at startup, and as a result it puts in SDP part of the SIP message the external (public) IP of our NAT router, instead of the local IP of my PC. Looks like this phone assumes that user always registeres on outside SIP servers, but not on the SIP server inside its company's LAN. This is nother bug, or maybe misconfiguration on the phone.
Probably it is possible to fix this by tweaking some settings on the phone (maybe to play with network/stun settings).. I tried that, but it looks those settings are not working as expected. If anyone has some free time, he is welcome to experiment with that
Or if somebody considers that phone interoperability with Quadro as important, maybe I can look in more details...
|Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)|
|Thread||Thread Starter||Forum||Replies||Last Post|
|Unable to register - dns issue||ssteiner||Troubleshooting and Problems||12||09-17-2010 06:38 PM|
|GSM connect don´t have Call Id or FSK configuration||carlosmenem||Troubleshooting and Problems||1||12-10-2008 10:03 PM|
|Forward a call when softphone is not registered||Epygi-Mystream||'How Do I' Questions||2||09-01-2008 12:29 PM|
|How to connect through SonicWall VPN||centina||'How Do I' Questions||7||04-17-2008 07:07 AM|
|IP Phone unable to receive calls||sharkbyte||Troubleshooting and Problems||1||06-29-2007 02:53 AM|