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Old 04-02-2009, 06:22 PM   #1
serviplexSIP
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Default loosing all.WAV on software upgrade

Is there something I do wrong ???
That is the second time I loose all .wav file in the AA and voice mail (names for directory) after a SW upgrade

First time was in a 4X and yesterday in a 6L.

Thank for the answer

Hans T
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Old 04-03-2009, 01:07 AM   #2
KSComs
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Default

Hans, you must download all data and voicemail messages first then do a firmware upgrade then restore the data and voicemail messages.

This usually is the most you need to do, apart from a 4x / 16x which might be to reallocate the usb as the voicemail on reboot.

Regards

Kev
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Old 04-03-2009, 01:39 AM   #3
serviplexSIP
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Thank you Kevin, will do the right thing next time :-)
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Old 04-03-2009, 02:49 AM   #4
KSComs
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Under the System >>>> Configuration Management tab

You will find your download and restore points there....

Cheers

Kev
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