Flash on Panasonic, disconnection signal in Poland.

Kris · 07-28-2009, 09:14 AM

Hello, I am new here. I have a Quadro 16x and unfortunately some problems with phones I use in my company.

1) Namely I can't switch phone calls on panasonic phones. From what I know Panasonic has shorter flash signal than the specification says it should be.

Instead of >100ms only about 80ms

Is there any possibility to change it somewhere in the settings?

2) Also the disconnection signal for poland is wrong, and the terminated phone calls are disconnected with a long delay. I found such settings for Poland on the Internet, but I don't know how to translate it to what the Quardo uses http://"quadro"/fxocfg.cgi and the found settings for Poland: http://forum.voxilla.com/linksys-sip...and-25503.html

3) Is there a way to change the ringing signal for the PBX calls (shorter signal for example), so that I know that it is someone from inide of the company ringing?

Kris · 07-28-2009, 02:08 PM

Flash issue solved, /linesconfig.cgi was modified, the disconnection tone problem remains.

davrays · 08-05-2009, 03:50 PM

First of all - welcome to the forum, Kris !

Glad to see that you found the hidden page for the flash issue.

What refers to the rest 2 issues:

2. If I understand right, according to that description, you should try to set Frequency1=450, Frequency2=330, Duration=330, Silence=330. But I doubt this setting will work ok. Try also to set this Frequency1=425, Frequency2=0, Duration=500, Silence=500. Leave the rest settings on the fxocfg.cgi as default. See if one of these two settings works. If it works, we might need to adjust the settings for Poland... But it would be good if you can ask your distributor to open a ticket, so we capture a real "disconnection" signal from telco in Poland. In that case we can recheck if those settings are OK, and then set them in the FW as default setting for Poland.

3. You can use "Distinctive Ringing" service for that. Set that in the extension's "Caller ID based Services". There are several differeent ring signals named by the four seasons

Kris · 08-06-2009, 10:40 AM

Thank you for reply. Currently the device is being serviced - the WAN port didn't work at all, I will test the disconnection setting when it is returned.

Kris · 08-21-2009, 10:07 AM

Found it

davrays · 08-25-2009, 10:47 AM

So which of those disconnection settings worked finally, Kris?

Kris · 08-26-2009, 01:20 PM

I set country to Japan, and it worked

davrays · 08-26-2009, 06:40 PM

Generally speaking, what is good for Kapan, not necessarily is good for Ploand...

It would be great if you ask your distributor to open a ticket, so we can connect and capture the correct tones for your PSTN. After that we can set correct values by default. This will help also other people in your country not to have such problems...

Kristoph · 09-07-2009, 04:54 PM

I don't know how to do this

davrays · 09-17-2009, 04:55 PM

Well, you need to contact the person you are bought your unit from, and ask him to open the ticket for that. If he is the official Epygi distributor, he can do that easily.

07-28-2009, 09:14 AM	#1
Kris Junior Member Join Date: Jul 2009 Posts: 8	Flash on Panasonic, disconnection signal in Poland. Hello, I am new here. I have a Quadro 16x and unfortunately some problems with phones I use in my company. 1) Namely I can't switch phone calls on panasonic phones. From what I know Panasonic has shorter flash signal than the specification says it should be. Instead of >100ms only about 80ms Is there any possibility to change it somewhere in the settings? 2) Also the disconnection signal for poland is wrong, and the terminated phone calls are disconnected with a long delay. I found such settings for Poland on the Internet, but I don't know how to translate it to what the Quardo uses http://"quadro"/fxocfg.cgi and the found settings for Poland: http://forum.voxilla.com/linksys-sip...and-25503.html 3) Is there a way to change the ringing signal for the PBX calls (shorter signal for example), so that I know that it is someone from inide of the company ringing?

08-21-2009, 10:07 AM	#5
Kris Junior Member Join Date: Jul 2009 Posts: 8	Found it Last edited by Kris : 08-21-2009 at 02:32 PM.

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07-28-2009, 02:08 PM	#2
Kris Junior Member Join Date: Jul 2009 Posts: 8	Flash issue solved, /linesconfig.cgi was modified, the disconnection tone problem remains.

08-05-2009, 03:50 PM	#3
davrays Quadro Architect Join Date: Jun 2006 Location: Around myself Posts: 2,083	First of all - welcome to the forum, Kris ! Glad to see that you found the hidden page for the flash issue. What refers to the rest 2 issues: 2. If I understand right, according to that description, you should try to set Frequency1=450, Frequency2=330, Duration=330, Silence=330. But I doubt this setting will work ok. Try also to set this Frequency1=425, Frequency2=0, Duration=500, Silence=500. Leave the rest settings on the fxocfg.cgi as default. See if one of these two settings works. If it works, we might need to adjust the settings for Poland... But it would be good if you can ask your distributor to open a ticket, so we capture a real "disconnection" signal from telco in Poland. In that case we can recheck if those settings are OK, and then set them in the FW as default setting for Poland. 3. You can use "Distinctive Ringing" service for that. Set that in the extension's "Caller ID based Services". There are several differeent ring signals named by the four seasons

08-06-2009, 10:40 AM	#4
Kris Junior Member Join Date: Jul 2009 Posts: 8	Thank you for reply. Currently the device is being serviced - the WAN port didn't work at all, I will test the disconnection setting when it is returned.

08-25-2009, 10:47 AM	#6
davrays Quadro Architect Join Date: Jun 2006 Location: Around myself Posts: 2,083	So which of those disconnection settings worked finally, Kris?

08-26-2009, 01:20 PM	#7
Kris Junior Member Join Date: Jul 2009 Posts: 8	I set country to Japan, and it worked

08-26-2009, 06:40 PM	#8
davrays Quadro Architect Join Date: Jun 2006 Location: Around myself Posts: 2,083	Generally speaking, what is good for Kapan, not necessarily is good for Ploand... It would be great if you ask your distributor to open a ticket, so we can connect and capture the correct tones for your PSTN. After that we can set correct values by default. This will help also other people in your country not to have such problems...

09-07-2009, 04:54 PM	#9
Kristoph Junior Member Join Date: Sep 2009 Posts: 21	I don't know how to do this

09-17-2009, 04:55 PM	#10
davrays Quadro Architect Join Date: Jun 2006 Location: Around myself Posts: 2,083	Well, you need to contact the person you are bought your unit from, and ask him to open the ticket for that. If he is the official Epygi distributor, he can do that easily.

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