"System Overload" MG note: G729 codec's limit

cwlinde · 08-27-2009, 01:46 PM

Why do I get a G729 codec error. Nowhere does it stipulate G729 restrictions. We run everything on G729 as we have huge bandwidth issues in South Africa.

Running a Epygi 6L.

davrays · 09-16-2009, 09:00 PM

6L has a license limit of 6 simultaneous G.729 calls. On older 6Ls there was a bug, which allowed only 3 calls. Probably you are using the firmware wwithout that fix.

spw@spw.es · 09-24-2009, 05:08 PM

I have the lastest firmware , but i have the same problem.

hrant · 09-24-2009, 07:23 PM

If you have the appropriate account then please submit the ticket to Epygi technical support attaching the systemlogs from Quadro indicating the mentioned issue.

thanks

Eric24 · 01-28-2010, 07:43 PM

Quote:

Originally Posted by davrays

6L has a license limit of 6 simultaneous G.729 calls. On older 6Ls there was a bug, which allowed only 3 calls. Probably you are using the firmware wwithout that fix.

To be clear, does this mean 6 simultaneous transcoding calls (G.711 to G.729) or 6 G.729 calls even if they are G.729 end-to-end (from phone through the Epygi to the ITSP)?

davrays · 02-03-2010, 09:06 PM

That mean G.729 call that include decoding/encoding on the Quadro (not transcoding though!). Those caalls are: calls to/from FXS lines, to/from FXO lines, to AA, to VM (voicemail recording). Maybe some other, more rare cases too.

In case if call just passes through Quadro (calls between IP Phones or IP Phone to ITSP, for example), there is no license used on the Quadro, as the encoding/decodding is done on the phone and on the ITSP gateway side.

08-27-2009, 01:46 PM	#1
cwlinde Junior Member Join Date: Feb 2009 Posts: 10	"System Overload" MG note: G729 codec's limit Why do I get a G729 codec error. Nowhere does it stipulate G729 restrictions. We run everything on G729 as we have huge bandwidth issues in South Africa. Running a Epygi 6L.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
"System Overload" in Epygi E1	voztelecom	Troubleshooting and Problems	1	07-25-2009 06:10 PM
Quadro 16x - SIP Phone show "Network error" when dialing	DuettoFavorit	General Discussions	1	04-01-2009 09:55 PM
Quadro 2X "The Number You Have Dialled Is Unavailable"	P00HB33R	Troubleshooting and Problems	1	12-01-2008 05:18 PM
Voice mail message sound is "dial tone" except words.	riskdata	Troubleshooting and Problems	2	10-20-2008 05:09 PM
Use built-in TFTP server to provision "Other" phones	mobidutch	Suggestions and Feedback	3	03-18-2008 02:37 PM

09-16-2009, 09:00 PM	#2
davrays Quadro Architect Join Date: Jun 2006 Location: Around myself Posts: 2,083	6L has a license limit of 6 simultaneous G.729 calls. On older 6Ls there was a bug, which allowed only 3 calls. Probably you are using the firmware wwithout that fix.

09-24-2009, 05:08 PM	#3
spw@spw.es Junior Member Join Date: Oct 2007 Location: Madrid Posts: 9	I have the lastest firmware , but i have the same problem.

09-24-2009, 07:23 PM	#4
hrant Administrator Join Date: Sep 2006 Posts: 506	If you have the appropriate account then please submit the ticket to Epygi technical support attaching the systemlogs from Quadro indicating the mentioned issue. thanks

02-03-2010, 09:06 PM	#6
davrays Quadro Architect Join Date: Jun 2006 Location: Around myself Posts: 2,083	That mean G.729 call that include decoding/encoding on the Quadro (not transcoding though!). Those caalls are: calls to/from FXS lines, to/from FXO lines, to AA, to VM (voicemail recording). Maybe some other, more rare cases too. In case if call just passes through Quadro (calls between IP Phones or IP Phone to ITSP, for example), there is no license used on the Quadro, as the encoding/decodding is done on the phone and on the ITSP gateway side.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)