Quadro6L KSE mode FXO hang

polancomd · 09-23-2009, 05:44 PM

Hi,

I found the note below in “Release Note Quadro6L 5.0.26, Edition 1” in the Fixed Issues since 5.0.22:
-----------------------------------------------------------------------------------
FXO may hang up in case of KSE usage
D: In some scenarios with KSE usage FXO may hang up and became unavailable.
C:
-----------------------------------------------------------------------------------

The description is exactly what I'm experiencing with firmware version 5.0.26.

-Do any one knows about this fix?
-Any suggestions about finding out if this still an issue in 5.0.26?

I'm out of options. The Quadro6L FXO lines hang every 3-4 days; only the FXO interface hangs, the rest of the functions keep working.

Thanks

RubenS · 09-24-2009, 12:21 PM

Hello,

If the problem is in the Fixed Issues than most probably you are having other problem with similar behavior. But as your reported problem can not be figured out without deeper investigation of logs and captures it is reasonable to contact your local reseller or distributor, or if you have already bought a support plan, contact directly to Epygi's Technical Support.

Regards,
Ruben

09-23-2009, 05:44 PM	#1
polancomd Junior Member Join Date: Aug 2009 Posts: 10	Quadro6L KSE mode FXO hang Hi, I found the note below in “Release Note Quadro6L 5.0.26, Edition 1” in the Fixed Issues since 5.0.22: ----------------------------------------------------------------------------------- FXO may hang up in case of KSE usage D: In some scenarios with KSE usage FXO may hang up and became unavailable. C: ----------------------------------------------------------------------------------- The description is exactly what I'm experiencing with firmware version 5.0.26. -Do any one knows about this fix? -Any suggestions about finding out if this still an issue in 5.0.26? I'm out of options. The Quadro6L FXO lines hang every 3-4 days; only the FXO interface hangs, the rest of the functions keep working. Thanks

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09-24-2009, 12:21 PM	#2
RubenS Member Join Date: Oct 2006 Location: Yerevan Posts: 81	Hello, If the problem is in the Fixed Issues than most probably you are having other problem with similar behavior. But as your reported problem can not be figured out without deeper investigation of logs and captures it is reasonable to contact your local reseller or distributor, or if you have already bought a support plan, contact directly to Epygi's Technical Support. Regards, Ruben

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