Music on hold is heard when on ISDN call

waphone · 04-10-2010, 02:52 PM

Has any any one had this problem on an m32 music on hold is heard when on Isdn
call, system has to be reset to get rid of it

artur_s · 04-12-2010, 08:23 AM

Similar problem "Hold music is not stopped after consultative transfer" was fixed since QuadroM32X 5.1.18 version. Please let us know if it is the case,
otherwise you have to contact with Epygi TSS support with additional information (logs,...)

waphone · 04-12-2010, 03:16 PM

Yes, I guess this is a simlar problem... I'm using firmware version 5.1.31.

In this case the external called party heard the music on hold which is the default quadro music on hold and continues to happen on odd occasions.

I'm planning on upgrading to version 5.1.38 to see if that will help... This problem has already been reported to Epygi. I'm just checking to see if anyone still has this issue.

andrewsymonds · 04-23-2010, 01:40 PM

Hey friend this is snowell from USA and I am new to this forum. As i read the previous post in this forum the best way to spread out the information . Forum has developed the knowledge of people.
Muscle Max XL

waphone · 05-03-2010, 09:21 AM

Upgraded to 5.1.31 fixed the problem thanks

04-10-2010, 02:52 PM	#1
waphone Junior Member Join Date: Jul 2009 Posts: 8	Music on hold is heard when on ISDN call Has any any one had this problem on an m32 music on hold is heard when on Isdn call, system has to be reset to get rid of it Last edited by waphone : 04-10-2010 at 03:21 PM.

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04-12-2010, 08:23 AM	#2
artur_s Member Join Date: Aug 2006 Location: Yerevan Posts: 55	Similar problem "Hold music is not stopped after consultative transfer" was fixed since QuadroM32X 5.1.18 version. Please let us know if it is the case, otherwise you have to contact with Epygi TSS support with additional information (logs,...)

04-12-2010, 03:16 PM	#3
waphone Junior Member Join Date: Jul 2009 Posts: 8	Yes, I guess this is a simlar problem... I'm using firmware version 5.1.31. In this case the external called party heard the music on hold which is the default quadro music on hold and continues to happen on odd occasions. I'm planning on upgrading to version 5.1.38 to see if that will help... This problem has already been reported to Epygi. I'm just checking to see if anyone still has this issue.

04-23-2010, 01:40 PM	#4
andrewsymonds Junior Member Join Date: Apr 2010 Posts: 1	Hey friend this is snowell from USA and I am new to this forum. As i read the previous post in this forum the best way to spread out the information . Forum has developed the knowledge of people. Muscle Max XL

05-03-2010, 09:21 AM	#5
waphone Junior Member Join Date: Jul 2009 Posts: 8	Upgraded to 5.1.31 fixed the problem thanks

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