FXO-Hangs

hrehm · 02-02-2007, 10:42 PM

Still having the same issues since we use Quadros:

Sometimes (Sometimes a couple of times a day!!) the Quadro stops working on the FXO-Ports. The Quadro is responding normal, internal calls are working normal, just calls to FXO's, and calls from FXO's are not possible.
Sometimes (but not always), the FXO is shown as online with a previous call - but it isn't. Looks like, sometimes, a call does not hangup properly. Very often, this happens with Ericsson GSM-Gateways and even more often that happens with the Quadro16x.
If that happens, only a reboot of the Quadro helps.

Also, I have the impression, the Quadro16x is much more instable as the 4x. Needs often a kick (reboot) due to strange effects (Extensions not reachable, for example...)

Can anybody share that experiences with we or help me?

(BTW: I tried nearly all Firmware-releases...)

THX
Heiko
- Mainly on Quadro16x

hrant · 02-03-2007, 08:16 AM

It seems you have problem with FXO disconnection. Please apply to technical support and they will help you out with fixing the issue.

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02-02-2007, 10:42 PM	#1
hrehm Junior Member Join Date: Oct 2006 Posts: 5	Still having the same issues since we use Quadros: Sometimes (Sometimes a couple of times a day!!) the Quadro stops working on the FXO-Ports. The Quadro is responding normal, internal calls are working normal, just calls to FXO's, and calls from FXO's are not possible. Sometimes (but not always), the FXO is shown as online with a previous call - but it isn't. Looks like, sometimes, a call does not hangup properly. Very often, this happens with Ericsson GSM-Gateways and even more often that happens with the Quadro16x. If that happens, only a reboot of the Quadro helps. Also, I have the impression, the Quadro16x is much more instable as the 4x. Needs often a kick (reboot) due to strange effects (Extensions not reachable, for example...) Can anybody share that experiences with we or help me? (BTW: I tried nearly all Firmware-releases...) THX Heiko - Mainly on Quadro16x

02-03-2007, 08:16 AM	#2
hrant Administrator Join Date: Sep 2006 Posts: 506	It seems you have problem with FXO disconnection. Please apply to technical support and they will help you out with fixing the issue.

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