error whilst upgrading firmware

karelvergaerde · 03-24-2007, 10:51 AM

Hi everyone,

I'm trying to upgrade the firmware of my Quadro 2x-box and I'm getting following error:
HTTP Error 413: you tried to upload a file that is too large for this system!

What can I do to successfully upgrade my device?

Thanks in advance!

davrays · 04-12-2007, 03:54 AM

That is extremely strange. Did you check the size of the file you are uploading (it should be something between 15 and 25MB)?

What browser are you using, and are you sure you are using right page for FW upgrade: the "update.cgi"?

stakano · 07-11-2007, 06:14 PM

Was there a fix? I'm getting the exact same error!

I'm currently trying to upgrade from 2.3.30 to 2.4.34

AramK · 07-11-2007, 08:45 PM

Hi Stakano,it's not a problem, just your SW is quite old and there is specialsteps for firmware upgrade.I assume that your Quadro is 2x and I wonder how you managed tokeep that 3-year-old image on your Quadro.Also 2.3.30 software imageis not in announced image list, it wasn't public image, so could you please inform us from where you have purchaced that device ? Anyway, it's possible to upgrade yourQuadro in following way:
1. First you need to upgrade your device from 2.3.30 to 2.3.38 (the official one)
2. Then upgrade your device from 2.3.38 to 2.4.34.

stakano · 07-11-2007, 09:10 PM

Thanks. Where can I get that code from? Do you have somewhere that I can download that from?

I just purchased two units this week from Hello Direct. Seems like they've had them for a while.

karelvergaerde · 08-03-2007, 01:50 PM

Please,

do not only give us instructions on how to resolve the issue but give us the location to the firmware because the only ones to be found online are (too) recent..

Stakano, did you succeed ?

stakano · 08-03-2007, 01:55 PM

karelvergaerde: Contact me and I'll get you the files you need.

stakano_at_gmail

AramK · 08-05-2007, 09:52 PM

For such cases please contactEpygi Technical Support. They'll give you clear instructions and exact location of needed files.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
outbound calling error	mheller	Troubleshooting and Problems	3	11-29-2007 10:04 PM
E1 busy tone error	afripayments	Troubleshooting and Problems	1	11-10-2007 02:54 AM
NEW Firmware 4.1.0	jloeken	Suggestions and Feedback	1	11-16-2006 12:37 PM
Error trying to update Quadro16Xi	anestis	Troubleshooting and Problems	1	09-09-2006 12:36 AM
VM Settings page causes unstable error.	threebit	Troubleshooting and Problems	1	09-07-2006 05:42 PM

03-24-2007, 10:51 AM	#1
karelvergaerde Junior Member Join Date: Mar 2007 Location: Ertvelde Posts: 2	Hi everyone, I'm trying to upgrade the firmware of my Quadro 2x-box and I'm getting following error: HTTP Error 413: you tried to upload a file that is too large for this system! What can I do to successfully upgrade my device? Thanks in advance!

04-12-2007, 03:54 AM	#2
davrays Quadro Architect Join Date: Jun 2006 Location: Around myself Posts: 2,083	That is extremely strange. Did you check the size of the file you are uploading (it should be something between 15 and 25MB)? What browser are you using, and are you sure you are using right page for FW upgrade: the "update.cgi"?

07-11-2007, 06:14 PM	#3
stakano Junior Member Join Date: Jul 2007 Posts: 29	Was there a fix? I'm getting the exact same error! I'm currently trying to upgrade from 2.3.30 to 2.4.34

07-11-2007, 08:45 PM	#4
AramK Senior Member Join Date: Sep 2006 Location: Yerevan Posts: 796	Hi Stakano,it's not a problem, just your SW is quite old and there is specialsteps for firmware upgrade.I assume that your Quadro is 2x and I wonder how you managed tokeep that 3-year-old image on your Quadro.Also 2.3.30 software imageis not in announced image list, it wasn't public image, so could you please inform us from where you have purchaced that device ? Anyway, it's possible to upgrade yourQuadro in following way: 1. First you need to upgrade your device from 2.3.30 to 2.3.38 (the official one) 2. Then upgrade your device from 2.3.38 to 2.4.34.

07-11-2007, 09:10 PM	#5
stakano Junior Member Join Date: Jul 2007 Posts: 29	Thanks. Where can I get that code from? Do you have somewhere that I can download that from? I just purchased two units this week from Hello Direct. Seems like they've had them for a while.

08-03-2007, 01:50 PM	#6
karelvergaerde Junior Member Join Date: Mar 2007 Location: Ertvelde Posts: 2	Please, do not only give us instructions on how to resolve the issue but give us the location to the firmware because the only ones to be found online are (too) recent.. Stakano, did you succeed ?

08-03-2007, 01:55 PM	#7
stakano Junior Member Join Date: Jul 2007 Posts: 29	karelvergaerde: Contact me and I'll get you the files you need. stakano_at_gmail

08-05-2007, 09:52 PM	#8
AramK Senior Member Join Date: Sep 2006 Location: Yerevan Posts: 796	For such cases please contactEpygi Technical Support. They'll give you clear instructions and exact location of needed files.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)