Qudro 2x Access to this number blocked

doug@devoncom · 07-07-2012, 03:55 AM

I am getting this message "Access to this number blocked" when I am trying to dial a "778"-???-???? number on one of my IP trunks but I can dial it out on my other IP trunk with no problem. I have not entered any filter for 778 that I know of.

It does not matter what extension that I access this IP-PSTN trunk from it says that access to this number is blocked and it applies to any number 778-xxx-xxxx dialed on this IP-PSTN. When I move the IP-PSTN back to my original adapter the calls are all good it only appears to be when going through the Quadro that I am having this trouble.

Any suggestions?

Doug

Vahan · 07-08-2012, 11:29 PM

Based on your description I would think that you have more than one ITSP, but along with this you say that you do not have any filter(supposedly you mean pattern) for the 778. If this all is true, than how do you choose the ITSP that should be used for calls to the 778 numbers?

In any case, "Access to this number blocked" does not seem to be an Epygi message, so it must be played by one of your ITSPs.

Try to specify/define a separate prefix(pattern) for each ITSP you have(let's say prefix 10 for ITSP1, prefix 20 for ITSP2 etc...) and see which particular ITSP is playing the "Access to this number blocked" message. I think this will shed some light on your issue.

Vahan · 07-09-2012, 09:07 AM

Sorry, it turns out that I was wrong. Quadro actually has "Access to this number blocked" message. It would be played when "Outgoing Call Blocking" service is enabled on the caller extension.
Anyway, as this service is unique for each extension and you say that you can't dial 778 numbers from any extension, I don't think this is the case.
So please go with my previous instructions.

07-07-2012, 03:55 AM	#1
doug@devoncom Junior Member Join Date: Sep 2008 Posts: 3	Qudro 2x Access to this number blocked I am getting this message "Access to this number blocked" when I am trying to dial a "778"-???-???? number on one of my IP trunks but I can dial it out on my other IP trunk with no problem. I have not entered any filter for 778 that I know of. It does not matter what extension that I access this IP-PSTN trunk from it says that access to this number is blocked and it applies to any number 778-xxx-xxxx dialed on this IP-PSTN. When I move the IP-PSTN back to my original adapter the calls are all good it only appears to be when going through the Quadro that I am having this trouble. Any suggestions? Doug Last edited by doug@devoncom : 07-07-2012 at 03:55 PM.

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07-08-2012, 11:29 PM	#2
Vahan Member Join Date: Jun 2007 Location: Yerevan Posts: 76	Based on your description I would think that you have more than one ITSP, but along with this you say that you do not have any filter(supposedly you mean pattern) for the 778. If this all is true, than how do you choose the ITSP that should be used for calls to the 778 numbers? In any case, "Access to this number blocked" does not seem to be an Epygi message, so it must be played by one of your ITSPs. Try to specify/define a separate prefix(pattern) for each ITSP you have(let's say prefix 10 for ITSP1, prefix 20 for ITSP2 etc...) and see which particular ITSP is playing the "Access to this number blocked" message. I think this will shed some light on your issue.

07-09-2012, 09:07 AM	#3
Vahan Member Join Date: Jun 2007 Location: Yerevan Posts: 76	Sorry, it turns out that I was wrong. Quadro actually has "Access to this number blocked" message. It would be played when "Outgoing Call Blocking" service is enabled on the caller extension. Anyway, as this service is unique for each extension and you say that you can't dial 778 numbers from any extension, I don't think this is the case. So please go with my previous instructions.

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