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02-18-2008, 11:04 AM
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#1 |
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Junior Member
Join Date: Nov 2007
Posts: 27
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IVR menu a Auto Attendant extension
Hi!
I'm using a Quadro2X with 4_1_33 software version. I want to set up an IVR menu for Auto Attendant extension. I have an XML example with its wave files. How do I set up it? |
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02-18-2008, 11:35 AM
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#2 |
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Senior Member
Join Date: Sep 2006
Location: Yerevan
Posts: 796
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You must upload your xml file and the voice promptes from the Attendant page. Open on Quadro GUI "Users -> Extensions Management" page, click on Attendant (AA), then click on "Attendant Scenario" link. Choose option "Custom" and upload your scenario file and voice massages from appropriate fields.
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02-18-2008, 12:26 PM
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#3 |
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Junior Member
Join Date: Nov 2007
Posts: 27
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Thank you so much!
I have another question... I'm just starting to use VXML and I want to ask if someone use a third-part tool to build IVR menu or if exist some epygi documentation about it. |
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02-18-2008, 12:47 PM
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#4 |
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Senior Member
Join Date: Sep 2006
Location: Yerevan
Posts: 796
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You can use any xml/vxml editor.
We have a document in our WEB introducing working with Quadro AA custom scenarios, as well as several scenarios. You can download them from "Channel Portal login -> Support Documents -> Installation Scenarios -> Working with custom scenario of Quadro's Auto Attendant" section. |
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02-27-2008, 02:35 PM
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#5 |
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Junior Member
Join Date: Nov 2007
Posts: 27
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Thank you so much. I will try and I will let you know!
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02-28-2008, 06:43 AM
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#6 |
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Senior Member
Join Date: Sep 2006
Location: Yerevan
Posts: 796
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You're welcome
 Fell free to write us if you'll have any other questions. |
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02-28-2008, 07:35 AM
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#7 | |
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Senior Member
Join Date: Jul 2007
Location: Oakleigh, Victoria
Posts: 1,485
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Quote:
http://www.microsoft.com/downloads/d...displaylang=en Regards Kevin |
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09-03-2008, 03:03 PM
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#8 |
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Junior Member
Join Date: Jan 1970
Posts: 2
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Channel Portal login -> Support Documents -> Installation Scenarios -> Working with custom scenario of Quadro's Auto Attendant
I am unable to find this document. Can you help pleaes. |
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09-03-2008, 04:39 PM
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#9 | |
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Junior Member
Join Date: Jul 2008
Posts: 1
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Quote:
http://support.epygi.com/index.php?_...413&nav=0,3,65 |
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