Training

Product training is the key to a successful partnership between Epygi and their Integrators.

Epygi has several methods to accommodate the training needs of each individual. The Support Portal has several technical and sales presentations that can be viewed for self-paced training. These can be accessed through the Support Portal login. To learn more about Epygi products and features, view our YouTube videos.

As a global company, Epygi partners with a number of notable distributors around the globe. Many distributors have established local training programs for the Epygi product line. Contact your in-country distributor for additional details.

Classroom Training

Epygi hosts a three-day technical training class exclusively for authorized distributors and Integrators in Dallas, Texas. This hands-on technical training provides attendees with the knowledge and skills to properly configure and install Epygi systems for your customers, and exposes participants to Epygi's products and features.

To register for Epygi's classroom training, please fill out the Training Registration Form. All Integrators that attend and complete the training class will receive one free feature-rich HD IP phone.


Training Registration Form

Training Summary

Classroom Training Agenda

Day 1

  • Epygi Technologies Introduction
  • Epygi Channel Portal
  • VoIP Fundamentals
  • Hardware Overview
  • Installation and Initial Setup
  • Extension Management and Configuring IP Phones
  • Extension Features

Day 2

  • QX GUI pages
  • Call Routing Table
  • Time of Day Routing
  • Auto Attendant Scenarios
  • Setup Call Routing Between QX Units
  • System Logs
  • Conference Server

Day 3

  • FXO Gateway
  • FXS Gateway
  • Call Recording
  • Automatic Call Distribution
  • Discuss and Demonstrate Call Scenarios
  • Advanced GUI Pages
  • QX Software Applications

Note: Agenda is subject to change as needed to provide you with the most optimal training experience.