Toshiba Selects Epygi Technologies to Provide Gateways for Use with Toshiba's IPedge Business IP Communication Systems

Epygi Technologies, Ltd. and Toshiba America Information Systems Inc., Telecommunication Systems Division have announced the availability of Epygi's line of gateways for use in conjunction with Toshiba's IPedge IP communication system and Authorized Toshiba Dealers. The IPedge PBXs can connect to the public switched telephone network through either single or dual T1s with the integration of Epygi's gateways.

"We are excited about our new relationship with such a well-respected telecom manufacturer. Due to our compliance with SIP standards, Epygi is able to provide versatile and reliable products to Toshiba's Authorized Dealer Network," says Kelly Carden, North American Channel Manager of Epygi.

"Epygi gateways provide reliable and feature-rich public network connectivity for Toshiba's IPedge IP communication system. We are very pleased to include Epygi gateways as part of our IPedge product offering," said Eric Abing, product manager, Toshiba America Information Systems, Telecommunication Systems Division.

Epygi's QuadroM T1 gateways offer the following benefits to resellers actively marketing the Toshiba IPedge IP communication system:

• A product line that accommodates the telephony system of a 2-200 user office;
• Dual gateway, which connects over E1/T1 voice trunks for up to 48 channels using T1s or up to 60 (E1) concurrent calls to the IPedge;
• Hardware and software design based on open SIP standards;
• Easy-to-use GUI, which allows resellers to configure and maintain the gateway both onsite and remotely;
• A price-competitive solution; and
• Voice prioritization over data and sophisticated firewall and security elements.

Both Epygi and Toshiba have award-winning products that provide Voice over IP, unified communications, networking, mobility and customizable features and applications for maximum productivity.

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Epygi Technologies Makes it Easier to Connect with the Henner Group

The Henner Group is a worldwide provider of health insurance and is divided into three areas of expertise: GMC, GO and API. GMC, Garantie Medicale et Chirurgicale, focuses on medical coverage plans associated with a single direct-settlement system accredited with selected healthcare professionals. GO, Garantie Obseques, concentrates on funeral coverage and negotiations. API, Assurances et Prevoyance Internationales, provides competitive insurance rates for companies. These three smaller entities combine to make the Henner Group a leader in the area of social protection.

The Henner Group supplies healthcare insurance to Roland Garros (French Open), a premier clay Grand Slam tennis tournament, and the World Cup French football team. By supplying insurance to these two major events in the sports world, the Henner Group defines itself as a versatile, competitive and cutting-edge company.

The need to connect

With a business case to connect all locations, France, Brazil, Vietnam, Kenya, Israel and Singapore, with a reliable telephone system for a cost-efficient price, the Henner Group began their search. The Henner Group previously relied on outdated phone systems to connect all their offices to their customers, so they knew it was time for an upgrade; Epygi Technologies was their solution. They decided that a new IP telephony system would provide the company with increasingly necessary enterprise-class communication features and functionality.

Epygi Technologies is the affordable and feature-rich alternative to Alcatel, Siemens, Nortel, Avaya, Mitel, Cisco and Aastra, making it the easy choice for the Henner Group. Acf'2i, Epygi Technologies' Value-Added Reseller (VAR), installed the system in under four hours, allowing the Henner Group to take advantage of all the VoIP features immediately.

By installing various Quadro models at global locations, the Henner Group is able to eliminate all internal international fees. Three features that the Henner Group use predominantly in order to reduce their outbound dialing charges are iQall, callback through the auto attendant and website callback. The Henner Group employees no longer pay outbound dialing charges, because these three applications allow them to have Epygi's Quadros call them back and place calls through the internal system.

The Henner Group employees reap benefits

The Henner Group is happy with all their new Quadro features, but they are most pleased with the customer service and training that Epygi provides through Acf'2i. All of Epygi's Quadro systems are easy to use, simple to manage, flexible and reliable. This helps employees spend more time doing their job rather than learning how to use a new system. All employees are now on an integrated phone and voicemail system, allowing them to use a unified dialing plan to reach employees at any location around the world.

The Henner Group is looking forward to installing the video conferencing bridge available on the QuadroM32x with their Polycom VVX 1500 business media phones. Additionally, the video conferencing bridge allows users to manually or automatically switch between people depending on who is speaking. This Epygi solution offers premium, easy-to-use video conferencing at a low cost.

This installation reduces the Henner Group's overhead expenses greatly. "The installation and training didn't take very long, and then they were out of our hair. Epygi really surprised us with not only good service, but were also respectful of our time and space, unlike our last phone company. Epygi is winning against the more expensive alternatives," says Technical Director André Bigot.

To read other successful Epygi case studies, please visit our website at www.epygi.com/success-stories/206/.

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