July Newsletter

The Rise of the SMB and What it Means to IT Resellers

Think about it…around 90% of companies have less than 100 employees – wherever you are in the world! The ability to effectively access this market will be profitable for IT resellers who are ready to bring business changing tools to this dynamic niche

The potential revenue from the SMB (small to medium size) market has captured the imaginations and marketing dollars of technology companies worldwide. Forecasts of a global 33% cumulative growth in IP PBXs for this segment from 2005 to 2010 have not fallen on deaf ears.

Such companies as Nortel and Avaya, who once reserved their marketing dollars for the biggest of clients, are now gearing up to take on the small business customer. However, for anyone to really capitalize on this market with VoIP products and services, they have to understand how SMBs work.

The number of employees in an SMB varies globally. EU member states generally consider up to 50 employees to be a small business and from 50 up to 250 to be medium sized. In the US, up to 100 is small and up to 500 is considered medium. Ten and under is universally considered a micro business or SOHO (Small Office Home Office). Considering the size range of businesses in this market, as well as industry type, you have a pretty diverse group.

Epygi and Grandstream Networks Complete Interoperability Testing For SIP Voice Products

Resellers and VARs can choose high performance,cost effective VoIP solution with this strategic partnership.

Brookline, MA — Epygi has completed interoperability testing between the Epygi Quadro Series IP-PBX and the Grandstream SIP Phones: GXP2000 SIP Enterprise Phone and the BudgeTone SIP Consumer Phones. Grandstream Networks (www.grandstream.com) manufactures next generation IP Voice and Video products for broadband networks.

Grandstream offers two voice and video product portfolios designed to support advanced voice-over-IP and video-over-IP applications over broadband networks. Both the GXP SIP Enterprise Series and the BudgeTone Series are based on SIP standards and offer broad interoperability with most 3rd party SIP products. Each product line is feature rich and easy to manage through web browser and automated secure provisioning.

Epygi Technologies and Packet Island Offer VOIP Network Assessment and Management for the SMB Market

PacketSmart allows Service Providers to monitor their geographically dispersed customers’ services from a central location, enabling them to address VoIP quality issues proactively.

Plano, TX - Epygi now offers PacketSmart VoIP Pro Service through its worldwide channel of resellers. Created by Packet Island, an award winning SaaS (Software as a Service) developer, PacketSmart allows VoIP service providers and VARs to pre-assess SMB networks for VoIP readiness and provides continuous monitoring to ensure the carrier grade service level necessary for successful VoIP implementation.

The PacketSmart VoIP Lifecycle Management solution has two components; the VoIP Pro Field Service Kit and the VoIP Pro Monitoring Service. This combination of capabilities creates a powerful tool for LAN and WAN assessment, VoIP deployment verification and VoIP troubleshooting.

Using these two micro-appliances and a hosted internet call target, resellers and integrators can perform a variety of LAN, WAN and multi-site network assessments, while troubleshooting complex VoIP problems with ease. The quality of every VoIP call can be continuously monitored with active route and traffic analysis done to determine if there are external problems that may be impacting service quality. Since this is an ongoing process, data is now available for troubleshooting transient issues.

Learn About Epygi at the IP Sizzles Conference July 23-26 in Dallas

ABP Technologies, a premier Epygi distributor specializing VoIP solutions hosts IP Sizzles in Dallas July 23-26. The conference teaches data networking and telecom resellers how to profit from the emerging technologies of VoIP.

The Dallas sessions at the Sheraton Grand Hotel DFW Airport will include speakers on IP telephony, wireless VoIP, IP paging, IP video and the challenges of WAN management in IP communications. There will be a special focus on: “Making Money with IP Communications”, and “Mobility and Wireless VoIP.”

Andy White, Director of Training and Support at Epygi, will give an overview of the Epygi Quadros and their functionality on Thursday after the conference sessions. Friday is reserved for more involved training for installing and implementing Epygi products.

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