French University Chooses Epygi Technologies’ line of IP PBXs to Educate Students about Telecommunications

The University Institute of Technology (IUT) in Blagnac, France, offers students a variety of technical degree plans which specialize in networking, computer science and the technology industry. The IUT understands that with more people using multiple platforms over the Internet to communicate, there is a fast growing need for people to understand and take advantage of the capabilities of telecommunications in every day life.

Therefore in October 2008, the IUT began hosting a class entitled "Aid and Assistance for Monitoring and Assisting Home-Ridden Disabled Persons” which allowed students the opportunity to learn about and organize technical solutions so that people with disabilities who were home-ridden could take advantage of the latest advancements in the telecommunication field.

Between the months of February and March 2010, the IUT partnered with EphoneNet, one of Epygi’s French Value-Added Reseller (VAR), to teach students the practice of configuring Voice over Internet Protocol (VoIP) systems and used Epygi’s line of Quadros for hands-on experience. Mr. Gaël Mansalier with the IUT supervised the course entitled “Transmissions,” in which he taught the students the theory behind telephony services, while Mr. Michaël Thouet of EphoneNet introduced the class to the Epygi systems. Due to the ease of management through the web interface and the use of Session Initiation Protocol (SIP) standard that Epygi holds to, the IUT determined that the Quadros were the best fit for teaching these students about both analog and IP networks.

More specifically, this degree plan allows non-technical students the opportunity to learn about advanced technologies which empower health professionals, including doctors and in-home nurses, to help medically care for patients with disabilities or home-ridden elderly more efficiently. The IUT is the first university in France to offer this type of degree.

Due to the ease of installation and the flexibility of the Quadro lines of IP PBXs, EphoneNet was able to easily teach and demonstrate to the students how networks work in general, what functions and features are available when using VoIP (including call transfer, call pick-up, call conferences, auto attendants, voicemails, and automatic call managing when users are busy), and how to set-up and diagnosis any problems at a basic level on the hardware. For more information on this degree plan or the IUT, please visit www.iut-blagnac.fr. For more information on EphoneNet and their services, please visit www.ephonenet.com.

Epygi Technologies to be Distributed in Colombia by Web2Phone (W2P)

Epygi Technologies, Ltd., a worldwide provider of small to medium business telephone systems, announced that W2P, a value-added integrator focused on provided products and services in the Voice over Internet Protocol (VoIP) market and wireless solutions, will serve as the Epygi’s newest South American distributor.

W2P will provide resellers with technical support and training and believes this is a great addition to their product portfolio considering the increasing interest in VoIP products in the marketplace. Epygi is confident this will be a successful partnership.

“W2P is working to becoming a highly recognizable distributor in the Colombian market by offering the best technology in the VoIP market. Epygi fills a void in the market for a feature-rich appliance flexible to accommodate analog as well as VoIP SIP phones with an affordable price and excellent technical support,” said Alejandro Cadena, CEO of W2P.

“Epygi’s low total cost of ownership and feature-rich product offering has allowed for continuous sales growth globally, and W2P will be a key component to our expansion in the South American market,” said Mario Cuello, president of Epygi Technologies.

For more information about W2P, please visit www.w2pcolombia.com.

Vin et Privilège Labels Epygi Technologies as Their Preferred Telephony Solution

Vin et Privilège is a trusted world manufacturer of packaged wine bottles for both residential and corporate customers. Based in Saint Emilion, France, located near the famous French wine region of Bordeaux, Vin et Privilège supports their customer base with two call centers with a total of 30 agents.

Effective communications has become an increasingly important part of the company’s recipe for success. When Vin et Privilège opened their second location in Saint Emilion, the company’s executives decided to find a feature rich and flexible telephony system that would integrate with their specialized, Windows-based customer relationship management (CRM) software that was specific to the wine trading industry.

Epygi Wins Out

Before the integration, Vin et Privilège researched and evaluated a number of products, including Epygi and Alcatel-Lucent. After seeing Epygi demonstrations and testing the Quadro4x with Epygi’s Third Party Call Control (3PCC) license, the company decided that Epygi offered the high quality features the company needed, the lowest total cost of ownership and the ease of integration with their CRM system. Epygi’s Value-Added Reseller, Acf’2i, was able to deploy the Quadro with the software integration in only three days.

The new deployment significantly decreased the company’s telecommunications cost, which the company was lacking with their legacy PBX at their other location. “With the new system, Vin et Privilège is able to integrate with their CRM system, while still reaping the cost-savings that Voice over Internet Protocol (VoIP) has to offer,” explains Christophe Turpin, project manager of Acf’2i. “With the Quadro, employees are now able to initiate outbound calls from their CRM with a click of their mouse.”

Vin et Privilège’s successful deployment was due to Epygi’s open standards approach to VoIP. Even though Epygi is not an open source platform, the Quadros are able to integrate into a wide variety of unique application, similar to Vin et Privilège’s CRM.

For more information on this installation, please click here.