"The VoIP of the People"

Shocking Revelation:
Small Business Owners Exhibit Thrift, Self-Reliance when Adopting New Technologies

The Entrepreneurial Approach to VoIP: How the enterprising reseller can steer clients toward better VoIP choices

Chances are if you’re reading this newsletter, you are already dealing with issues surrounding VoIP applications and installations in the small to medium business level (SMB).

While the Epygi product line is a natural fit for the SMB market, the business people who make up this target group may come with certain characteristics that drive their buying habits. Successfully migrating to this business changing technology requires looking at purchasing decisions from their point of view. The entrepreneurial spirit is at the core of many of the businesses who will benefit the most from VoIP’s applications.

“Because of their independence and drive, the SMB owner is an early adopter of new technologies they hope will give them a competitive edge over competitors,” an industry observer said recently. “It’s not unusual for vendors and service providers in this market to find themselves dealing directly with the business owner who can make decisions without the usual lengthy vetting process required by big business.”

That makes them perfect candidates for migrating to business VoIP though there is one distinctive caveat that those supplying this market may face. These dynamic, adventurous business people also tend to think at the “lean and mean” level regarding expenditures and have a “do-it-yourself” attitude about problem solving.

This can lead to so-called “solutions” that create more problems than they solve. Using a residential VoIP solution in lieu of business grade is a prime example of how this can happen. Systems integrators and equipment and services providers need to keep their small business customers grounded in reality and focused on business benefits as well as cost savings. That takes preparation. More...

By Request: Rack Mount Enclosure
Epygi’s New QuadroM E1/T1 Delivers Clearer Voice, Expanded Capacity and Extended Durability
Advances make this new Quadro the best choice for integrating legacy phones with VoIP

Better voice quality, higher capacity, easier storage and a longer life cycle are four reasons to take a look at this improved IP Gateway. Housed in a durable black metal covering, the QuadroM also features a built in power source and fan for internal cooling. The new rack mount allows for better utility of space and function.

This newer model features 30 channels of compressed g.729 codec. The additional ports enable cost saving deployments in Mexico and South America with lower bandwidth networks. Users of the QuadroM E1T1 gateways can IP-enable legacy phone systems or increase connections to their current IP system. QuadroM complements Epygi's Quadro lines of single and dual port E1/T1 gateways.

New Spanish Language Packs Ship with Quadro PBX

Epygi Technologies has launched an updated Spanish language pack, release 4.1, for all Quadro IP-PBX and gateway systems. “This feature will facilitate the installation and usage of Quadro systems using Spanish language voice prompts and system interface,” said Mario Cuello, President and CEO.

Epygi created the new language pack in response to high demand for Epygi products in Latin America. Increased broadband availability has accelerated demand for VoIP technologies in the region. Epygi's affordable and adaptable Quadro line of IP PBXs and gateways have helped reduce business costs in Latin American countries. The products enjoy a reputation of high functionality and reliability and the language packs should add another dimension in ease of use. For more details on Epygi and VoIP in Latin America: Real.Poulin@epygi.com.

Quadro PBXs drive both analog and IP Phones and represent the most cost effective solution for small businesses between two and forty lines. Epygi markets VoIP products in more than 45 countries on six continents.

VoIP Myth #2
Heard VoIP Cost Savings are Limited to Calls within Proprietary Systems?

There’s a lot of buzz about VoIP and it pays to know what good information is and what is misinformation. Understanding the difference will help create a better experience with this highly touted but sometimes misunderstood technology.

Myth: VoIP's cost benefits only apply when calling between a service provider's VoIP phones or two similar VoIP systems.

Fact: Calling other VoIP phones on a service plan is free with many providers. And you can call any phone and save versus traditional long distance charges.

Your IP phone does not prohibit you from calling devices of any other type: landline, mobile phone or satellite. Internet service providers offer myriad plans that include everything from flat monthly charges for unlimited calls to a schedule of charges for international calls to metered calls by the minute and even prepaid privileges. With your own network comprised of an IP PBX, gateways and phones (see Epygi), you have an almost unlimited choice of compatible services.

Conclusion: You can call any phone anywhere in the world. It's the same as with your old phone technology, only a lot less expensive. Read more “Truths About Myths.”

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