Hosted Vs On-Premise IP PBX

Helping you choose what is best for your business needs.

Low initial cost, shorter deployment schedule, flexibility and minimal maintenance: These are just a few benefits that make Hosted PBX solution highly attractive for modern businesses.

In fact, Epygi Cloud QX (ecQX) can be a good fit for specific types of businesses, such as those who need to set up or scale their operations quickly, those who have many locations with very few employees at each location, and for those who want to avoid the hassle of managing a PBX.

But while hosted PBX solutions may be ideal for some organizations, in many cases a premise-based solution (QX IP PBX) would be a better option to provide higher service availability, more flexible customization options, and better long-term economics.

Simply put, both solutions offer huge advantages. So which one to choose? Considering various factors such as the Cost, Quality, Customization and Control over the system, can help you choose between the two deployment solutions that will bring the most value to your company.

Keep up scrolling to see the main differences between the two options offered by Epygi Technologies.

Hosted IP PBX

Pros
  • Low initial cost for deployment
  • No need for dedicated staff to do maintenance
  • On average, a shorter deployment schedule
  • Ability to have remote extensions
  • Easy to move extensions to other locations
  • Advanced monitoring tools
Cons
  • Higher ongoing service provider costs. Per some analysis, if a business is going to exist more than three to five years, buying and maintaining a premise-based PBX makes it economically more attractive.
  • Dependent on the broadband link. If a link is down, you cannot make calls

On-premise IP PBX

Pros
  • Lower ongoing total cost of ownership (TCO) with free software upgrades
  • No risk of fee increases
  • Advanced features available
  • Redundancy (Local PTSN trunks, alternate providers)
  • You have complete control and flexibility - you can even switch providers for PSTN access or mix-and-match and have the ability to move your service easily if necessary
  • You decide which handsets you want and you can add surveillance equipment as well
Cons
  • Larger upfront investment required