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Red Box Recorders, Epygi Quadro and Quality Bandwidth Deliver Conversations Worth Keeping

Pairing a Red Box recorder with Epygi Quadro equipment and the user's choice of phone sets creates a complete and affordable solution for any business that needs to preserve conversations for security, training, quality control and archiving.

RBR2610: the latest generation
For VoIP or legacy systems, with low channel count
The RBR 2610 offers a powerful plug and play, single box solution to IP and conventional telephone recording with optimum connectivity for all the leading protocols including Cisco, Avaya, Alcatel, 3Com and SIP, E1, PCM32, analogue and digital. The RBR2610 has been designed specifically for the small businesses. The recording platform utilizes the very latest software techniques to provide high performance simultaneous record and replay. Local or remote access is provided through user-friendly Web-based interfaces making every recording quick and easy to retrieve.

RBR2620 voiplog-
For VoIP telephone systems
The RBR2620 voiplog® is a state of the art, fully functional VoIP recorder capable of recording and storing all of the incoming and outgoing voice traffic on your LAN. The recorder is a complete single box solution, housed in a 2u 19" rack mounted unit. Offering a choice of internal or external archiving options to suit any need, the RBR2620 supplies a flexible solution to your VoIP recording requirements.

Red Box Recorder 2630
For mixed VoIP and legacy telephone systems
The RBR2630 offers a plug and play, complete single box solution to VoIP and conventional telephony recording. The unit is based on tried and trusted technology that is being used in multiple sites around the world. Supplied with an intuitive browser interface to maximize the ease of use of the product, the RBR2630 offers the ideal solution to sites wishing to install conventional recording now, and to migrate to VoIP in the future, without changing the recording platform.

RBR2600 CD Edition
All the features and functionality of the RBR2620 and RBR2630 are now available on a CD-ROM, enabling authorized dealers to build their own mission-critical digital recording system.

The RBR2600 CD Edition enables our authorized dealers to build recording platforms from locally sourced and supported hardware. This option empowers the dealer to provide more cost effective and easily maintainable systems, bringing call recording technology to a new generation of customers who had previously thought it beyond their reach.

It capitalizes on the solid reputation of the RBR2600 range of recorders and offers unique price, performance and customer service differentiators in an exciting, competitive market.

The RBR2600 CD Edition is positioned to generate more and more opportunities in the SME domain, where sophisticated call recording was an unaffordable luxury.

Virtual Observer
Agent Performance Optimization Solutions
Virtual Observer creates a better trained call center agent and continuously improves the customer experience. VO is available in a wide array of configurations designed to work with contact centers of all sizes.

In addition to reliable recording, effective evaluations and robust reporting, you get a scaleable solution built on open standards that will never be out of date at an affordable price. From single office to enterprise wide integrated solutions, Red Box Recorders offers a phased approach to implementation that allows VO to evolve with the requirements of your call center.

Ease of Use Comes Standard
All Red Box Recorders platforms are designed to the highest specification, using high quality, robust components throughout and powered by software developed by a team with a world renowned heritage. That's why all Red Box products come with built-in performance and reliability. Better still, we've developed one of the industry's most intuitive user interfaces, so ease of use comes as standard.

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