Epygi Technologies Announces Increase in Global Sales

Epygi's Global Customer Sales were Amplified by 37% in the First Half of 2010

In August, Epygi announced the company's customer sales in over 45 countries have improved by 37% compared to 2009.

New product launches, including the QuadroM8L launched in May, which provides medium businesses to small enterprise customers of up to 98 users, features usually only available to large enterprises, can be credited for this success. Preorders for the QuadroM8L depleted the first production almost immediately at the initial shipping date.

The sales of purchasable features on the QuadroM products including automatic call distribution for call centers, call recording, supervisor barge-in, silent agent monitoring, supervisor whisper, integrated conference bridges and a XML application programmers interface has been on the rise and contributed to Epygi's success. In addition, Epygi has actively been marketing the brand through attendance at trade shows, advertising in telecom magazines and organizing national road shows carried out through the winter and spring months of 2010 which has propelled reseller and end user demand alike.

"Epygi and the Quadro line of IP PBXs and gateways solve the communications needs of the SMB market," Mario Cuello, Epygi's CEO, stated. "Our mission as the manufacturer is to listen to our customers' needs and continue to build products and features that meet these requests. We are pleased with this increase of sales and will continue to build on this success."

Global demand for the Epygi solutions has allowed the Quadro solution to solve needs in a few new territories. North Africa, Southern/Southeastern Asia and South America are among the larger developing regions. Increased demand is mainly due to changes within the specific countries and greater visibility of the Epygi brand.

Epygi Technologies and IT-LOGIQ to Exhibit at IP Convergence 2010

Epygi and IT-LOGIQ, Epygi's newest French distributor, will be exhibiting at the IP Convergence 2010 held from October 19 to 21, 2010, at the Paris Expo, Porte de Versailles in Paris, France, at booth #G44.

IP convergence gathers 250 exhibitors, who will showcase new hardware and software in the areas of telecommunications, VoIP, unified communications, mobility, cloud computing and security. The show is expected to attract over 15,000 visitors.

IT-LOGIQ and Epygi will be showcasing a range of important new technologies and products which offer significant potential for increased business capability and productivity. IT-LOGIQ's stand will feature a live demonstration system, enabling visitors to assess the value of the products.

"IP Convergence is one of the major events for VoIP in France, and IT-LOGIQ had to be in attendance," says Xavier Paour, President of IT-LOGIQ. "This trade show will allow us the opportunity to present the range of our services and products, including the innovations of the Epygi product line, which answers the market's needs while highlighting its successes: the all-in-one, reliable, simple and economically priced solution."

"We continue to raise the bar and set new standards for quality, performance and price with the introduction of the QuadroM8L and QuadroM26x," says Kelly Carden, Epygi's French channel manager. "We've listened to our channel partners and customers and developed new IP PBXS to meet their specific needs."

For more information on the IP Convergence 2010, please visit http://www.ipconvergence.fr/.

Epygi Technologies Delivers on Claims and Enhances Business for Leading Insurance Group

Schubbe Insurance Agency, Inc., a Farmers Insurance Group Agency, Deploys Epygi and Sees Immediate Savings and Customer Satisfaction and Employee Productivity Gains

Located in Wentzville, Missouri, Schubbe Insurance Agency, Inc., a Farmers Insurance Group Agency, is an all-lines insurance and financial service agency. The Schubbe Insurance Agency provides its clients in Missouri with auto insurance, homeowners insurance, life insurance and financial insurance.

In 2010, Schubbe Insurance Agency was using an analog Norstar Meridian phone system and encountered problems with their local analog line provider when they moved into a new office space. Scott Schubbe, Chief Executive Officer of Schubbe Insurance Agency, decided he wanted a system that would integrate voice and data and take advantage of the many benefits of Voice over IP (VoIP).

Innovative Technology Group (ITG), Epygi's Value-Added Reseller (VAR), demonstrated the feature-rich line of Quadro IP PBX for Scott. Due to Epygi's ease of use, the ability to manage the system from in-house and the integrated features, the Quadro solution was the best fit for this company. With only four hours of installation, ITG provided Schubbe Insurance Agency with a Quadro2x, snom 820 and snom 320 handsets, and SoTel SIP Service.

Ensuring Ease of Use and Reliability

Epygi's Quadro line of IP PBXs is easy to use, simple to manage, flexible and reliable. With the Epygi system in place, all Schubbe Insurance Agency employees are able to access all of the features available on the Quadro2x, including access to voicemail and call relay which improves day-to-day productivity by enhancing internal and external communications. "With other IP PBX solutions the applications we were looking for required different software to be added to the system, whereas all the features we needed were already included in the Epygi system," stated Scott Schubbe.

Reaping Employee Productivity Gains

An employee of the company can use Epygi's browser-based management interface and manage features, including listening to voicemails and viewing call statistics. In addition, voicemail messages are stored in the industry-standard WAV Audio for Windows format, allowing users to play them on multimedia PCs, attach them to e-mail messages and forward them to the right people, or embed them in other documents as well as keep permanent records on file. The ability of the Epygi system to track customer phone calls and export and distribute voice mails as WAV files helps the company continually monitor and improve customer service.

Epygi's Follow Me Find Me feature allows employees to have calls track them down wherever they are—at their desk, on their cell phone, or at home if they choose. "There really is no limit to what the system can do feature-wise, and I love that about Epygi," says Schubbe.

Enabling Better Business

Schubbe Insurance Agency appreciates the Epygi telephony system's ability to record telephone calls, which are especially important for insurance claims. With the Epygi system, the recording is electronic, and that electronic file can be attached to the claim, allowing all of the information to be kept together and stored electronically on a server.

Schubbe Insurance Agency is very satisfied with its Epygi telephony system and the support they have received from ITG. "Epygi was easy to implement and was easy for our users to learn," said Schubbe. "We no longer have to worry about the phone system when planning for an office move or expansion. Overall, the system has been very well-received, and we're happy with our decision to go with Epygi."

About Innovative Technology Group

Innovative Technology Group (ITG) is a full service audiovisual systems and network integration company giving our clients the best possible solutions that they need, and is the foundation for all we provide. ITG was founded in 2001 on the basis of engineering and customer service principles. Partnering with Color Art Integrated Interiors - a premier facility integration company in the Midwest, we have transitioned from an audiovisual integration company to a comprehensive, technology company. We are subject matter experts in audio, video, VOIP telephony, cabling, network infrastructure and bandwidth.

From developing short term technology goals to long term strategies, we bring you the best trained team in our industry - a resource of knowledge and experience. From boardroom projection, signage and video-conferencing solutions to bandwidth and IP telephone systems, our highly skilled and AVSP certified team is only limited by your imagination.

For more information, please visit Epygi's Success Stories section.

THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY. The information furnished in this document, believed by Epygi Technologies to be accurate as of the date of publication, is subject to change without notice. Epygi Technologies assumes no responsibility for any errors or omissions in this document and shall have no obligation to you as a result of having made this document available to you or based upon the information it contains.

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