Winter Park, Florida, USA, (May 31, 2018) - Epygi Technologies, a worldwide provider of Integrated Communications Solutions, is excited to announce that it's feature-rich QX IP PBXs have been successfully integrated with the latest free SugarCRM Community Edition v6.5.26. SugarCRM is a web-based application, it allows QX IP PBX users to make inbound and outbound calls from the SugarCRM using their extensions on the PBX. This functionality is based on the Third-Party Call Control feature of the PBX. When the user selects a contact from the SugarCRM database to make a call, the contact's phone number without any modification is being sent to the PBX. The PBX checks that phone number against the "Destination Number Patterns" of the Call Routing records and makes the call via the matching record.
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable customer relationship management (CRM) solution on the market. Unlike traditional CRM solutions that focus primarily on management and reporting, Sugar empowers the individual, coordinating the actions of customer-facing employees and equipping them with the right information at the right time to transform the customer experience. For more information, visit https://www.sugarcrm.com/
Epygi Technologies, LLC, a worldwide provider of award-winning IP PBXs, Gateways and ecQX Cloud Services, supporting small businesses to enterprise's telephony needs, is a private US company founded in 2000 and has its headquarters in Winter Park, Florida. Reliable, secure and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economic prices. Customers are able to improve their productivity, lower operating expenses and enhance their image while affording the latest in telecommunications equipment. Visit us on our website, follow us on Twitter, like our page on Facebook or join our Linkedin group.