ecMON – Epygi Cloud Monitoring Service

ecMON (Epygi Cloud Monitoring Service) is a cloud-based monitoring and management service for Epygi QX IP PBXs, Gateways, and ecQX Cloud PBX systems. It gives resellers, MSPs, and service providers centralized visibility across their deployments, helping them proactively monitor systems, resolve issues faster, and deliver better service to their customers.

Accessible from any web browser, ecMON continuously monitors more than 100 system events and provides real-time notifications on system health and service status. Administrators can view connected systems in a centralized directory, access key configuration and performance information, remotely manage devices, and track IP phone usage, including device models and quantities.

ecMON also includes an AI Assistant (AIA), powered by OpenAI and trained on Epygi documentation. Through a natural conversational interface, AIA provides quick answers, troubleshooting guidance, and step-by-step instructions, helping users resolve issues faster and reduce support effort. The AI Assistant is available to customers with an active ecMON subscription.

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What You Can Do with ecMON

Monitor cloud and on-premise Epygi systems from one place.
Monitor 100+ QX or ecQX events and receive real-time alerts.
Save, restore, upload, and download system configurations between QX systems, cloud, and your PC.
Keep QX systems up to date with the latest software.
Verify system activity, view uptime, and check registered endpoints.
Access graphical data on CPU usage and concurrent call activity.
Remotely access the GUI of QX devices and their connected endpoints for convenient management.
Get detailed SIP registrations and registration servers, including specific QX models registered for each.
Use the built-in AI Assistant (AIA) to quickly get answers, configuration guidance, and troubleshooting help directly within ecMON.