Sales and Technical Training
Support Portal and Videos
Epygi has several methods to accommodate the training needs of each individual. The Support Portal has several technical and sales presentations that can be viewed for self-paced training. These can be accessed through the Support Portal login. To learn more about Epygi products and features, view our YouTube videos.
Webinars
Throughout the year Epygi also hosts a number of online sales and technical webinars that can be attended from the comfort of your computer. Check our events listing for details.
To register for Epygi’s classroom training, please visit our events page and select an upcoming training event. If there are none available and you would like to when the next event is occurring, reach out to us at [email protected]
On Site Technical Training
Epygi hosts a three-day technical training class exclusively for authorized distributors and Integrators. This hands-on technical training provides attendees with the knowledge and skills to properly configure and install Epygi systems for your customers, and exposes participants to Epygi’s products and features.
Day One
Epygi Technologies Introduction
Epygi Channel Portal
VoIP Fundamentals
Hardware Overview
Installation and Initial Setup
Extension Management and Configuring IP PHones
Extension Features
Day Two
QX GUI Pages
Call Routing Table
Time of Day Routing
Auto Attendant Scenarios
Setup Call Routing
System Logs
Conference Server
Day Three
FXO Gateway
FXS Gateway
Call Recording
Automatic Call Distribution
Discuss and Demonstrate Call
Advanced GUI Pages
QX Software Applications