Epygi has New Features for its Award-Winning eQall Softphone

Epygi is excited to announce that its eQall softphone has been empowered with great features:

  • Auto Answer
  • Presence Status
  • Separate Ringing Device Selection

Epygi’s eQall will become your employees’ full desk phone replacement for those needing to work from home due to COVID-19. It is available for Microsoft Windows and Android platform and can be installed on a desktop PC, a laptop and a smartphone.

eQall will use the internet for making, receiving and transferring VoIP calls. With its easy-to-use interface it functions much the same way as any Epygi supported full-featured desk phone.

Please note, that all incoming and outgoing call records via eQall will be saved. The company’s directory and the user’s personal directory are great time savers and calls can be recorded for management to monitor the work process more efficiently. Employees can keep in touch with each other using eQall’s chat.

For more details, please contact us.

Epygi Technologies Announces Partnership with Wecom

Wecom has been appointed as Epygi distributor in Brazil. With its unparalleled experience supplying communication solutions in the Brazilian market. It will offer Epygi’s feature-rich ecQX Cloud PBX and the value-add call center solution.

Cesar Correa, CEO of the company, comments that “We have known and admired Epygi for a long time. It’s a company in tune with the new world. Firstly, we saw an opportunity to work with an extremely competitive call center solution, in cloud, and with advanced features. Opportunities for big projects are also starting to come”.

Recently Wecom launched an e-commerce, called UC STORE for the Brazilian market. Some plans for an Epygi-based cloud call center are already available in the store. Very soon a new portal, exclusively for cloud solutions will be online.

Would like to explore the details? Send an email to sales@epygi.com for more information.

New Feature Highlight: Multicast Paging

With the upcoming SW release, Epygi IP PBXs will have added support for the Multicast Paging solution.

By configuring a programmable key (MPK) on some of the IP phones the user will be able to easily and quickly broadcast an instant audio announcement to a pre-defined group of phones who are subscribed/listening to a specific multicast paging group. It activates the speaker of the listening phones automatically. Multicast Paging acts within the same network where the announcer is located. The phone can play the announcement when the phone is in an active call, idle, DND or even in another announcement state. The order in which the announcement will be played is decided by their priority. The feature allows a user to select a pre-configured group of phones to send an announcement to.

Currently, the Multicast Paging is implemented for the Yealink T4/T5 series, for Htek UC9xxx, snom 7xx, Dxx, and Epygi UC 9xx IP phones. Support of Multicast Paging on other Epygi supported IP phones will be extended in future releases.

To learn more about the feature, please contact us.

Epygi Trainings

Epygi offers resources for all levels of expertise.

  • For those who would like to know more about Epygi products, user scenarios and have the opportunity to ask questions real-time, we offer the free Sales and Technical Webinars. During these webinars we provide information for how to set up your QX IP PBX and utilize Epygi’s feature rich solutions. To view the upcoming webinars and register, please click here.
  • For those with advanced knowledge and an interest in hands-on, in-person training we recommend our Three Day Technical Training led by our Director of Support. These sessions provide the opportunity for hands-on training with the QX line and attendees receive a QX50 and one free feature-rich IP phone to take with them. To learn more and register, please click here.