Transform Your Business Front Desk with EVIA

Imagine a virtual receptionist that handles callers with human-like precision, operates 24/7, speaks multiple languages, and never misses a beat—all at a fraction of the cost of traditional staffing.

EVIA (Epygi Virtual Intelligent Assistant) is Epygi’s AI-powered virtual assistant built directly into the PBX system. EVIA completely replaces rigid, frustrating phone menus with natural, conversational voice navigation. Instead of pressing numbers, callers simply speak. EVIA understands them, answers questions, routes calls, and recognizes guests by name to deliver a flawless, enterprise-grade front desk experience around the clock.

Why EVIA?

  • 24/7 Smart Front Desk: Greets callers, answers inquiries, and routes calls smoothly without human intervention.
  • Multilingual Capability: Effortlessly assists a diverse customer base in multiple languages.
  • Zero-Hassle Setup: No third-party AI setup required—everything is managed seamlessly inside your Epygi PBX interface.

See EVIA in Action with a Custom Demo

Don’t just take our word for it—let us show you. We will build a personalized, custom demonstration tailored specifically to your business workflow so you can experience EVIA live in a real-world environment.

Ready to see how EVIA can streamline your operations? Contact our sales team at [email protected] to schedule your interactive EVIA experience today!

Buy QX Licenses in Seconds on ecQX portal!

We are excited to announce a major update to the ecQX cloud portal: you can now purchase QX licenses directly online!

Ordering is fast and simple—just enter your unit’s Unique ID or serial number, complete your payment online, and receive your license instantly.

Why You’ll Love This Update:

  • Zero Wait Time: Skip sending Purchase Orders (POs) or waiting for email replies. Licenses are issued immediately upon payment.
  • Automatic Discounts: Your partner discount is automatically applied to your order at checkout.
  • Easier Customer Quoting: Quickly look up pricing in the portal to build accurate quotes for your clients.
  • Organized Account History: All your portal orders, receipts, and invoices are securely stored in your account for easy access anytime.
  • All-in-One Management: Easily order your QX licenses alongside ecQX cloud PBX and ecMON QX monitoring services in one place.

For QX appliances and extended warranties, please continue using our standard PO/email process for now. Portal ordering for these is coming soon!

If you have any questions or need assistance, please reach out to us anytime at [email protected].

One Dial. Instant Response. Total Awareness.

In critical situations, every second counts. The new Epygi–Alertus Integration transforms every authorized Epygi desk phone into a fast and reliable emergency alert trigger.

Users simply dial a predefined code from an authorized extension to instantly send a CAP (Common Alerting Protocol) message to the Alertus platform, enabling mass notifications across multiple communication channels.

Key Highlights:

  • Instant Emergency Alerts: Dial a predefined code to automatically generate and securely send CAP messages to Alertus.
  • Secure Access: Restrict alert activation to authorized extensions or require PIN authentication.
  • Flexible Incident Reporting: Capture additional details through a Virtual Extension, Auto Attendant, or EVIA (Epygi Virtual Intelligent Assistant). EVIA uses natural, multilingual conversation to gather caller details and full transcriptions hands-free.
  • Automated Notifications: Notify designated personnel via email, SMS, voice call, or voicemail.

Ready to strengthen your organization’s emergency readiness? Contact our sales team at [email protected] to learn how Epygi and Alertus can protect your team today!

Epygi Trainings

Epygi offers resources for all levels of expertise.

  • For those who would like to know more about Epygi products, user scenarios and have the opportunity to ask questions real-time, we offer the free Sales and Technical Webinars. During these webinars we provide information for how to set up your QX IP PBX and utilize Epygi’s feature rich solutions. To view the upcoming webinars and register, please click here.
  • For those with advanced knowledge and an interest in hands-on, in-person training we recommend our Three Day Technical Training led by our Director of Support. These sessions provide the opportunity for hands-on training with the QX line and attendees receive a QX50 and one free feature-rich IP phone to take with them. To learn more and register, please click here.