ecMON, Epygi’s Cloud-based Monitoring Tool

ecMON (Epygi Cloud Monitoring Service) is a cloud-based monitoring service which is part of the Epygi Cloud QX Service (ecQX). It is a WEB application platform allowing centralized monitoring for Epygi QX IP PBXs. Primarily designed for the Epygi SIP-based cloud PBXs – ecQX, the ecMON service is also used for monitoring the on-premise QX and UC IP PBXs.

Once configured, all on-line QX PBXs will be shown in a centralized directory with some key configuration settings and performance parameters. Conveniently accessible via a WEB browser, ecMON will provide real-time event notifications on QX application statuses to the system administrator. Among the reports shown is the status of registered phones, SIP trunks and even bad quality calls. These reports help identify problems quickly and resolve them in a timely manner.

With recent enhancements, ecMON has become even more powerful. In ecMON one can now monitor the IP phone usage on the QX instances, such as the quantity and models of the registered IP phones.

Would like to explore the details? Send an email to [email protected].

More IP Phones are Now Interoperable with Our QX IP PBXs

Epygi has recently expanded the list of IP phones which can be efficiently auto-configured by our QX and UC line of products.

In the upcoming SW release, we have added PnP and auto-configuration support for the new Fanvil X210, X7 (7 inches, 127 MPKs), X7C (5 inches, 60 MPKs), X6U, X5U, X4U, X3U and X1/X1P phones, and Mitel 6873 IP phone.

The above-mentioned IP phones provide an affordable and scalable, on-site solution. With all the benefits of VoIP, the newly supported phones extend the reach of voice communications without any compromise in voice quality, availability and security.

Going forward Epygi will be constantly expanding its list of supported IP Phones, making sure more new and current models have been tested and provisioned properly for your convenience.

To learn more about the list of Epygi supported IP Phones, please, send an email to [email protected].

Prime Communications Appointed as Epygi Master Distributor in Greece

Epygi is excited to announce that Prime Communications, a well-established company with experience and expertise in communications and security systems, has been appointed as Epygi distributor in Greece.

After being the sole distributor for the Samsung range of PBX and IP PBX systems for many years, Prime Communications has replaced this product line with Epygi’s wide range of products.

Thanassis Mylonas, director of Prime Communications, needed a replacement product for the Samsung systems, that could deliver the specific requirements of the Greek market and customers. He found this with the Epygi range of systems, proving flexible enough for the smallest to the largest solutions, from the simple to the most demanding of requirements.

“When Prime was looking at all the available systems and solutions in the market, the Epygi system stood out from the crowd in many areas, from engineering quality, functionality, support, ease of installation and best-in-class service management capability. For Prime there was no other system that could deliver on every front,” said Thanassis Mylonas.

To read the press release, please go here.

Epygi Trainings

Epygi offers resources for all levels of expertise.

  • For those who would like to know more about Epygi products, user scenarios and have the opportunity to ask questions real-time, we offer the free Sales and Technical Webinars. During these webinars we provide information for how to set up your QX IP PBX and utilize Epygi’s feature rich solutions. To view the upcoming webinars and register, please click here.
  • For those with advanced knowledge and an interest in hands-on, in-person training we recommend our Three Day Technical Training led by our Director of Support. These sessions provide the opportunity for hands-on training with the QX line and attendees receive a QX50 and one free feature-rich IP phone to take with them. To learn more and register, please click here.