Feature Highlight: ecMON’s Remote GUI Access
ecMON, Epygi’s cloud-based monitoring tool, serves as a web application platform for centralized monitoring of Epygi QX IP PBXs, regardless of their location (on-premise or in the cloud).
Using a web browser, users can conveniently access ecMON, which provides real-time event notifications for QX application statuses. Moreover, it allows for remote web access to QX devices and IP phones within the same network, even if they are situated behind a NAT/firewall.
Once remote access is granted, it remains active for the entire duration specified as the “Access timeout” in the “Remote Access Configuration.” This grants users the flexibility to close and reopen the browser connection multiple times within that defined timeframe.
With ecMON’s intuitive interface and comprehensive monitoring capabilities, administrators can effectively ensure the smooth operation and optimal performance of Epygi QX IP PBXs, resulting in enhanced productivity and customer satisfaction.
Would like to explore the details? Send an email to [email protected].
eQall is Now Integrated with Yealink Headsets
Epygi Technologies is excited to announce the complete integration of Epygi Technologies’ acclaimed eQall softphone with Yealink wireless headsets. This integration allows for effortless call control through the use of headset buttons, providing users with a smooth and efficient communication experience.
With this compatibility, you can perform various actions such as answering and ending calls, placing calls on hold, resuming calls, muting and unmuting calls, and adjusting speaker volume. All these actions initiated through the headset will be mirrored on the corresponding buttons of the eQall softphone. For example, pressing the hold button on the Yealink headset will activate the hold button on the eQall softphone.
If you are interested and would like to find out more, contact us.
Epygi’s PIN Barring Tool
Epygi’s Calling Cost Control feature empowers users to effectively manage and restrict calling costs while using payable routing rules. One of its key functionalities is the PIN Barring option, which enhances the flexibility of Calling Cost Control on Epygi IP PBXs.
It allows users to allocate and oversee credits associated with PIN codes configured in the QX Local AAA table. When making calls through call routing rules with Call Rate Settings enabled, these assigned credits are utilized when authentication by PIN is required. It’s important to note that PIN codes without assigned credits cannot utilize routing rules with enabled Call Rate Settings.
This empowers administrators to effectively track and analyze calling patterns, identify potential cost-saving opportunities, and ensure optimal utilization of available resources.
To learn more, send an email to [email protected].
Epygi offers resources for all levels of expertise.
- For those who would like to know more about Epygi products, user scenarios and have the opportunity to ask questions real-time, we offer the free Sales and Technical Webinars. During these webinars we provide information for how to set up your QX IP PBX and utilize Epygi’s feature rich solutions. To view the upcoming webinars and register, please click here.
- For those with advanced knowledge and an interest in hands-on, in-person training we recommend our Three Day Technical Training led by our Director of Support. These sessions provide the opportunity for hands-on training with the QX line and attendees receive a QX50 and one free feature-rich IP phone to take with them. To learn more and register, please click here.