Altamonte Springs, Florida, USA (March 31, 2026) – Epygi Technologies, LLC, a leading provider of innovative VoIP communication solutions, is proud to announce the launch of EVA (Epygi Virtual Assistant). This advanced, OpenAI-powered virtual assistant redefines business telecommunications by integrating natural-language intelligence directly into the PBX, transforming every call into an intuitive, conversational experience.

Beyond Simple Routing: A Conversational Front Desk
Imagine a PBX that doesn’t just route calls – it understands them. With EVA, callers move past traditional menus and simply speak. EVA responds instantly – answering questions, routing calls, recognizing guests by name, and providing personalized service around the clock. By combining OpenAI intelligence with Epygi’s proven telephony platform, EVA transforms the PBX from a basic call-handling system into a smart, automated communication hub that reduces workload and elevates the professionalism of any business.

“Launching EVA is the fastest way to give a business an enterprise-grade experience without enterprise-grade staffing,” said Mario Cuello, CEO of Epygi Technologies. “We are eliminating repetitive tasks and delivering a modern, frictionless experience that sets our partners apart from their competitors.”

Zero-Complexity Deployment with EVA
While powered by advanced OpenAI technology, Epygi ensures a “Zero-Hassle” setup for every user. With EVA, there is no third-party AI account configuration required for the end-user; Epygi manages the technical integration entirely. EVA is fully configured and managed from within the intuitive Epygi PBX interface, allowing businesses to adjust settings instantly for optimum results.
Key Benefits of EVA Include:

  • 24/7 Intelligent Handling: Reliable service day or night.
  • Reduced Operational Costs: Lowering workload and staffing requirements.
  • Multilingual Support: High-quality natural language processing in multiple languages.
  • Seamless PBX Integration: Managed entirely within the proven Epygi platform.

 About Epygi Technologies
Epygi Technologies, LLC, a worldwide provider of award-winning IP PBXs, Gateways, and ecQX Cloud Services, supporting small businesses to enterprise telephony needs, is a private US company founded in 2000 and has its headquarters in Altamonte Springs, Florida. Reliable, secure, and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economical prices. Customers are able to improve their productivity, lower operating expenses, and enhance their image while affording the latest in telecommunications equipment. Visit us on our website, follow us on X, like our page on Facebook, or join our LinkedIn group.