Case Studies – Restaurants
Based in Cape Town, South Africa, Ahead Trading owns 21 KFC restaurants. When looking to replace their old phone system, they decided to install the Quadro16x. They chose the Epygi system because of its reliability and easy-to-use four-digit dialing ability among locations. The Quadro solution offers a quick return on investment by improving employees’ productivity and enhancing their professional image.
Upon moving to Lebanon, Fuddruckers’ franchisee owner needed a system that would allow him to maintain quality contact between the Lebanon Fuddruckers and the United States for free. By installing Epygi’s line of Quadro IP PBXs, he eliminated long distance call fees, which resulted in the ability to seamlessly run both restaurant locations.
Michael Anthony’s Restaurant
Michael Anthony’s offers upscale dining with breathtaking views of the Hudson River and downtown Manhattan. Upon installing the Quadro2x, they were better able to maintain their large volume of incoming reservation calls more efficiently. They constantly use the customizable Auto Attendant and Call Routing features in order to assist prospective diners with reservations and questions regarding directions, special events, etc.
Palmas Services, LLC
Palmas Services, LLC has restaurants located in Orlando as well as Mexico. Upon looking for a new IP PBX system, they required that the system be able to create seamless communication across multiple locations, as well as have a central point of contact for employees. They installed the QuadroM8L and heavily use the Auto Attendant, Call Transfer and Fax Programming features.
Qdoba Mexican Grill
Qdoba Mexican Grill, founded in Denver, Colorado, has since spread throughout the United States. For their six Illinois locations, Qdoba chose to install the Epygi Quadro line. The new system provided them with 10 local extensions and the opportunity to upgrade to 18 extensions as a result of future growth. The auto-configuration capabilities between the line of Quadros and Snom Technology’s IP phones simplified installation process and operation, thus allowing Qdoba to take advantage of SIP trunking.