Feature Highlight: Parent-Child Extension

Epygi’s “Parent-Child Extension” feature enhances extension functionalities. This innovative capability allows you to group specific extensions as “child” extensions. When an incoming call is received, both the parent and child extensions ring simultaneously, offering improved responsiveness.

This setup provides increased flexibility, enabling any of the child extensions to answer the call promptly. Moreover, these child extensions remain hidden from external parties, ensuring utmost privacy. Additionally, for outbound calls made from a child extension, the caller ID and name of the parent extension are displayed, ensuring consistent and professional communication.

Would you like to explore the details? Send an email to [email protected].

Unlock the Potential of Hybrid UC, where the Best of Both Worlds Converge

With Unified Communications (UC), effective communication knows no boundaries of location or device. However, making a choice between an on-premise setup or a cloud-based solution can be challenging for businesses.

At Epygi, we offer a Hybrid UC solution that allows you to combine multiple communication tools in a single, reliable environment. By pairing on-premise QX PBXs/Gateways with a cloud solution and using the eQall softphone, your organization can benefit from a powerful Hybrid UC Solution.

To learn more, please send an email to [email protected].

Epygi Offers Data Security for Call Recordings

Make sure your client’s data is safe and secure. Your recorded voice interactions with clients can be encrypted in transit.

We support the sending of call recordings via email or FTP to a server as encrypted files. The receiving side should use the same technology for decrypting, thus ensuring that the data can be accessed when necessary in the future.

When data is emailed or stored in an encrypted format, it will be protected against unauthorized access.

If you are interested and want to learn more, contact us.

Epygi Trainings

Epygi offers resources for all levels of expertise.

  • For those who would like to know more about Epygi products, user scenarios and have the opportunity to ask questions real-time, we offer the free Sales and Technical Webinars. During these webinars we provide information for how to set up your QX IP PBX and utilize Epygi’s feature rich solutions. To view the upcoming webinars and register, please click here.
  • For those with advanced knowledge and an interest in hands-on, in-person training we recommend our Three Day Technical Training led by our Director of Support. These sessions provide the opportunity for hands-on training with the QX line and attendees receive a QX50 and one free feature-rich IP phone to take with them. To learn more and register, please click here.