Hotel Solution: We’ve Got It!
Epygi’s Hotel solution is specifically designed for small and mid-sized hotels, perfectly compatible with Epygi’s QX IP PBXs.
This comprehensive solution empowers hotel management and staff by providing the following features:
- Use IP phones in reception, service areas, and administration for seamless communication.
- Implement cost-effective analog hotel phones in guest rooms, ensuring affordability without compromising functionality.
- Activate room phones, manage voicemail, schedule wake-up calls, and conveniently handle room call billing.
- Connect wireless DECT phones to enable efficient communication for mobile staff members.
- Use phones to control and monitor door access.
- Monitor and communicate through surveillance cameras using the phone system.
- Instantly notify hotel guests through a flexible paging system for improved communication.
- Enable click-to-dial functionality on your website for enhanced customer service.
- Enhance customer service, connectivity, and security.
Please note that Epygi has successfully completed interoperability testing and has established a strong partnership with TigerTMS and CHAR PMSLINK, leading providers of hotel communication management solutions for the hospitality industry.
To learn more about this solution, please feel free to contact us.
Epygi’s Voicemail Transcription
Epygi’s innovative voicemail transcription tool, powered by OpenAI, revolutionizes communication by converting voicemails into text.
This groundbreaking feature converts voicemails into text, delivering them straight to your email inbox. You have the flexibility to choose whether to receive the transcription alone or include the original voicemail attachment, catering to your unique preferences.
In today’s fast-paced environment, managing voicemails can be time-consuming and inefficient. With Epygi’s voicemail transcription, communication becomes effortless.
Send voicemail updates to your team, transformed into easy-to-read text memos, ensuring efficient communication across your organization. Additionally, easily access voicemail messages as text for quick review and reference, even in noisy or quiet environments where listening may not be practical.
Would like to explore the details? Send an email to [email protected].
Feature Highlight: Epygi ACD Console
Epygi’s call center solution offers a comprehensive set of features tailored for dedicated or small corporate call centers. This solution combines three essential tools: Automatic Call Distribution (ACD), Automatic Outbound Calling (AOC), and Epygi ACD Console (EAC).
The Epygi ACD Console (EAC) is a web-based application specifically designed for ACD administrators and supervisors to monitor call center activities effectively. Supervisors can easily access agent login and logout times, enhancing oversight.
ACD serves as a central hub for managing and analyzing data related to its operations. EAC stores and formats ACD data, enabling the generation of real-time and statistical reports on call center activities.
Additionally, the EAC data can be automatically backed up according to a predefined schedule and stored for a maximum of one year.
If you are interested and would like to find out more, contact us.
Epygi Trainings
Epygi offers resources for all levels of expertise.
- For those who would like to know more about Epygi products, user scenarios and have the opportunity to ask questions real-time, we offer the free Sales and Technical Webinars. During these webinars we provide information for how to set up your QX IP PBX and utilize Epygi’s feature rich solutions. To view the upcoming webinars and register, please click here.
- For those with advanced knowledge and an interest in hands-on, in-person training we recommend our Three Day Technical Training led by our Director of Support. These sessions provide the opportunity for hands-on training with the QX line and attendees receive a QX50 and one free feature-rich IP phone to take with them. To learn more and register, please click here.